Job Description

Position - Commercial Account Handler

Location - Solihull

Salary - Negotiable + Benefits

We are currently looking for a Commercial Account Handler to join the established and welcoming broking team of Thompson Insurance (part of Brown & Brown) in Solihull.

Solihull are one of Brown & Brown's many growing retail insurance broker locations with a strong record of providing support and success for all that join them.

The position will require servicing of client accounts (SME) within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. Experience of working as an insurance Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness.

This is a good long term opportunity that will suit a Broker/Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities.

The day to day:

To manage, grow and be fully responsible for an account of clients & policies To generate revenue and provide a professional and efficient service to all customers through the promotion and recommendation of products in accordance with customer needs and demands, whilst ensuring full FCA compliance. Fully analyse a client's current insured and uninsured risks, and where any uninsured risks are identified offer appropriate products and solutions. Management of premium payment, finance agreements and overall credit control Effectively manage aged debt Preparation of market submissions to insurers and policy presentations to clients Negotiate policy terms, conditions, premium and income with both insurers and clients Review market results, analyse information gathered and undertake sufficient research, to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover Accountability for delivering excellent customer service and retention for all customers, ensuring achievement of compliant operations with FCA rules and internal policies and procedures To regularly propose to clients ideas and proposals that they could follow to improve overall sales performance. Maintain appropriate, regular contact with existing clients, to ensure that their insurance requirements continue to be met Maintain a proactive approach at all times in seeking to maximise business opportunities with existing and potential new clients Securing cross selling business and referrals Provide new business quotations for all classes of general insurance on request, providing relevant advice, information and guidance Take instructions from new clients, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected and relevant records and diary entries are created Negotiation and presentation to insurers in order to secure most appropriate cover for the client

What's on offer:

Negotiable salary package Additional benefits (e.g. Pension, Death in Service, Discounts, Holiday)

Your Experience:

Relevant commercial insurance broking industry experience. Handle new business, renewals and mta's for a range of insurance risks Knowledge of company industry types and operating conditions Ability to develop and maintain client relationships Excellent interpersonal, written and verbal communication skills Pro-active and self-motivated Planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player
Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Employee stock purchase plan Referral programme Work from home
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Solihull B90 8AH: reliably commute or plan to relocate before starting work (required)
Experience:

commercial insurance: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Solihull B90 8AH

Reference ID: mw1