is an ambitious commercial insurance broker with offices in Sunderland and Durham.
We have a Gross Written Premium of 8.7 Million and the business consistently grows each year by 25-30%.
We are now looking to expand our account handler team in our Sunderland office and are looking for candidates with previous experience working within the insurance industry.
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Handling incoming calls from customers
Adjusting existing insurance policies to suit the customer
Setting up loans via online portals
Increasing and decreasing existing loans to reflect our customer needs
Obtaining quotes from insurers via online portals or dealing directly with underwriters.
Collecting payments from customers via debit/credit card
Most calls will consist of motor fleet insurance enquiries, including adjustments to existing fleets, direct debit queries, collecting payments and policy termination.
Skills Required -
Good communications skills with the ability to create good relationships with clients and insurers.
Strong IT skills with the ability to learn new software.
Ability to work well under pressure.
Previous Insurance experience - Commercial lines experience is preferred but we will consider candidates with personal lines experience.
Training will be provided.
4 day working week
Working hours are Monday to Friday 9am - 5pm.
Salary 25,000 per year.
25 days holiday plus bank Holiday per year.
Job Types: Full-time, Permanent
Pay: 25,000.00 per year
Benefits:
Casual dress
Company events
Free parking
On-site parking
Schedule:
No weekends
Work Location: In person
Reference ID: Admin
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