Job Description

Position: Commercial Lead - IT and Digital


Location: Kingston upon Thames (Hybrid Working)


Salary: 57,663 - 63,157


Type: Permanent




30 days annual leave entitlement


4 days a week in the office initially, reducing to 1 day a week. Long term, post probation - twice a month in the office, subject to service/corporate needs

The Role

We are looking for an experienced Commercial Lead - IT and Digital to shape and deliver innovative, value-driven digital strategies across a shared service setting that supports multiple partners.


This role leads on all aspects of Digital & IT procurement, contract management, supplier relationships, and commissioning governance, ensuring that digital investments are aligned to strategic goals and deliver maximum value and performance.

Main Duties and Responsibilities

o Leading the development and implementation of a comprehensive Digital & IT Service Plan and Category Strategy.


o Driving complex procurement processes and contract negotiations across a variety of IT and digital services.


o Acting as the subject matter expert for all IT commissioning and supplier engagement.


o Ensuring digital contracts and services provide value for money, measurable impact, and continuous improvement.


o Shaping the approach to market engagement, working with internal and external stakeholders to understand needs and opportunities.


o Providing mentoring and support to colleagues across teams, helping build commercial and commissioning capability.


o Deputising for the Commercial Manager - Digital & IT as required.

Skills & Experience

o A strong background in IT procurement, contract management, and commercial leadership within a complex or public service setting.


o Proven ability to navigate procurement legislation, frameworks, and commissioning best practice.


o Commercial acumen and expertise in IT supplier markets, risk evaluation, and value assurance.


o Experience leading on supplier relationship management and contract performance.


o Strong communication and stakeholder engagement skills, with a proactive, collaborative approach.


o CIPS Level 3 qualification or equivalent experience (minimum 5 years in IT purchasing or contract negotiation)