Job Description

We are looking for a customer-focused logistics lead managing commercial projects, onboarding, and client relationships.Able to Drive growth through analysis, documentation, and operational coordination.
As the Commercial Logistics Manager, you will take ownership of customer-facing initiatives, commercial support, and cross-departmental coordination to deliver exceptional service. Key duties include:

• Leading and coordinating a wide range of customer projects, ensuring timely and high-standard delivery.
• Building strong, long-term customer relationships to enhance engagement and satisfaction.
• Analysing data to identify, evaluate, and support new commercial opportunities.
• Producing high-quality tenders, SLAs, SOPs, brochures, and case studies.
• Managing contract renewals, pricing reconciliations, and surcharges with accuracy and professionalism.
• Overseeing customer onboarding and operational setup activities.
• Conducting customer surveys, responding to feedback, and presenting insights to senior stakeholder

Customer-focused logistics onboarding, and client relationships.Able to Drive growth
The Commercial Logistics Manager will

• Demonstrable experience within FMCG logistics and BRCGS warehousing environments from a customer perspective.
• Strong commercial understanding and project management capabilities.
• Able to complete Business Tenders and support the sale Team where appropriate
• Confident, professional communication and negotiation skills.
• Excellent written ability and meticulous attention to detail.
• A proactive, analytical mindset with the ability to present actionable solutions.
• Familiarity with CRM systems and a structured approach to customer relationship management.

Our client is a highly respected and rapidly expanding warehousing and distribution business in the South West. Operating within fast-moving FMCG supply chains and BRCGS-accredited warehousing, they are now seeking a Commercial Logistics Manager to support their continued growth.
This is an exciting and influential position for a commercially astute logistics professional who excels in customer engagement, project delivery, and commercial documentation.
What's on Offer for the successful Commercial Logistics Manager

• Competitive salary 35,000-45,000 (depending on experience)
• Annual profit-related bonus
• 28 days holiday (increasing with length of service)
• Monday-Friday, 08:30-17:30
• Workplace Salary Exchange Pension scheme
• On-site parking
• Genuine opportunity for career progression within a growing logistics operation

If you are passionate about the transport & distribution industry and have the skills to excel as a Supply Chain & Logistics Manager, we encourage you to apply for this exciting opportunity.

Skills Required