Job Description

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Asset Strategy & Capital Delivery Staines
Commercial Manager - Scientific Services
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Affinity Water are looking for a highly-skilled, enthusiastic, confident and motivated Commercial Manager to develop and grow our Commercial team that currently has a turnover of around 1m per annum.
The Role:
As a Commercial Manager, you will be reporting to the Head of Water Quality & Scientific Services. You will be the client manager for existing customers and will be working towards identifying and delivering new business opportunities.
What you'll be doing:

• Leading the Commercial team of Team Leaders, Samplers and Water Hygiene Technicians.
• Be the client manager for the existing legionella, water hygiene and water treatment customers of the Commercial team.

• Identify and deliver new legionella, water hygiene and water treatment business opportunities for the Commercial team.
• Lead on maintaining Legionella Control Association (LCA) accreditation and LCA audits.
• Devising sales strategies and executing.
• Meeting with clients to scope for required services, whilst providing detailed technical advice.
• Producing competitive and comprehensive sales tenders and presenting to clients.
• Conducting regular income progress meetings with Head of Water Quality & Scientific Services.
• Producing monthly income performance reports.
• Maintaining and fostering strong relationships with clients.
• Ensuring Scientific Services compliance with all health and safety procedures and monitoring performance against set targets.

What you need

• A scientific qualification or water industry experience.
• A full UK driving licence.
• Comprehensive knowledge and understanding of ACOP L8.
• Knowledge of current drinking water quality regulation and legislation.
• A high level of competency operating standard Microsoft programmes, ZetaSafe, water quality IT systems, health and safety IT systems and GIS.

Advert Closing Date: 25/11/25
Benefits:

• Salary: 56,000 - 61,000 (salary dependant on skills and experience)
• Hours: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Fri)
• Company Car
• Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
• Entry into the company annual bonus scheme.
• Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
• A 'Celebration Day' in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.

Disability Confident
As a Disability Confident employer, we're committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we're not able to offer interviews to all, we'll take a fair and proportionate number of disabled candidates through.
What is a disability?
A disability is a long-term physical or mental health condition that has a substantial impact on someone's day-to-day activities.
What if I need adjustments during the recruitment process?
Let the Talent Acquisition lead mentioned on the job advert know - they'll be able to help you.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it's like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.
Department Locations Staines Yearly salary 56,000 - 61,000 Employment type Full-time
Contact Talent Acquisition Partner - People & Culture
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Asset Strategy & Capital Delivery Staines
Commercial Manager - Scientific Services
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Skills Required