Job Description

Change your job, change your workplace, change your future...

We are actively building diverse teams and welcome applications from everyone

Role: Commercial Manager

Located: Staines (Hybrid)

Package: Competitive salary, plus bonus and additional benefits



(Ricoh operate a vibrant working policy giving you flexible hybrid working options)

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.



Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about

Ricoh Today

What you will be doing


To support the Senior Commercial Manager and Sales Management to support the growth of the Office Service business, in particular IT services, in a profitable, controlled and compliant manner.

Commercial, Growth & Strategic

Develop and maintain standardised cost models to support pricing, forecasting, and profitability analysis across ITS services To provide and manage accurate Business forecast consistently within the mechanism to track the Business expectations from RUK and Europe Board. Produce price models and cash flow forecasts for large deals as required for internal use Support Sales constructing robust and successful Business proposals that secure new Business and long term customer relationships Provide guidance and management to sales teams to ensure deals are commercially viable are in line with Tender requirements and financial information to win new Business To actively grow annuity revenue with new Business wins and commercially review existing deal to identify additional revenue lines To work with the Commissions team and ensure relevant pay-plans within the remit of your role are compliant, fair, support business objectives and meet affordability criteria Support as needed development of business cases to assist with assessment and evaluation of future investment into development of services capabilities and potential return on investment

Management Information & Reporting System

Designing and maintaining a reporting framework that supports production of management information to allow informed decision making across the business in relation to your area of responsibility Proactively contribute to meet financial and performance targets to achieve overall Organisation's midterm strategy. Work proactively and in partners with Finance for compliance in all financial reporting supplied. To assess and proactively support the tracking and managing profitable Sales pipeline Support in ensuring any regulatory and statutory obligations are met

Contract Review and Drafting

Act as a focal point for commercials with regard to ITS service contracting, including reviewing and drafting of commercial contracts in collaboration with Ricoh Legal and service design team, ensuring alignment with business objectives and risk appetite Work with cross functional team to establish standard templates for various ITS service contracts delivered to customers to improve standardisation and reduce time to contract Provide commercial governance for contracts within the ITS service division including but not limited to ensuring process is followed, relevant clauses for indexation are increased, clarity on nature of any minimum commitments and alignment with cross functional teams ensuring alignment with business objectives and risk appetite Act as the conduit between the sales team and Ricoh's legal team with respect to ITS service contracts, negotiations and concluding statement of works.

Leadership

To develop strong relationship with Regional and National Sales Directors to ensure highly productive SME and sales support team working through business development, contracting and delivery cycle To develop influence and trusted business advisor capacity to form part of a virtual team responsible for the leadership of the ITS service business Able to operate independently and take ownership of complex commercial initiatives without close supervision. Demonstrates strong self-leadership--sets direction, drives outcomes, and maintains accountability in a fast-paced, matrixed environment.

You will ideally have


Educated to degree level or hold relevant business experience Proven record of commercial experience, in a customer facing role within a professional/IT/Consultancy sector and a comparable size organisation. Ability to support commercial negotiations with customers Strong financial reporting and data analytics experience. High level of accuracy Excellent presentation and influencing skills. Experience of understanding and developing cost models Experience of developing business cases Experience of contract review and interpretation, with ideally some experience of contract or statement of work drafting Ability to interpret and present financial information in a Sales environment Able to support, and motivate others within the team and other departments. Flexible attitude and a team player, able to work under pressure to deadlines Thrives in autonomous roles, proactively identifying priorities and delivering results with minimal oversight. Possess excellent management and leadership qualities. IT literate including intermediate to advanced Excel.

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

In return for your commitment, you can expect


We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future.

In return for your commitment, we can offer you:

Flexible and hybrid working in line with role requirements An inclusive workplace Excellent package with solid basic, strong bonus and company benefits including: + A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
+ Flexible retirement plan
+ Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
+ Company car / car allowance (role-specific), cycle to work scheme
Career development and life-long learning opportunities Opportunity to join a global company

Life at Ricoh:

Ricoh's Core Values

Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.



For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.

Be part of something bigger

Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.



By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.




We are an equal opportunities employer

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.



Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.



To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.





Click here to learn more about life at Ricoh.





FUNCTION###

Commercial

LOCATION###

Staines

CONTRACT TYPE###

Permanent

CLOSING DATE###

25-Jul-2025