Job Description

JMG Sandbach are part of the rapidly growing JMG Group, who are one of the UK's leading Insurance businesses. As a top 30 broker, we're rapidly growing through acquisitions, placing 380m+ Gross Written Premium annually. Our market reputation is built on customer excellence, driven by our people, systems, and processes.

Due to continued growth and success, we are now looking to recruit additional Motor Trade Insurance Account Handler, to join our successful team in our Sandbach Office. You will be responsible for building strong relationships and ultimately support achieving targets but selling appropriate Motor Trade insurance products and services.

What You'll Be Doing

As a Commercial Motor Account Handler, you will accurately prepare quotations, renewals and endorsements. You will also go to market and place both new and existing business within the relevant regulations and company procedures. You will effectively and efficiently administer and service the insurance requirements for potential and existing customers across a wide range of Specialist Motor products. Our Account Handlers ensure that a quality service is provided to all clients in accordance with their needs and requirements.

Key duties will include

Ensuring accuracy, efficiency and professionalism when dealing with both clients and insurers in all aspects of the role Managing existing motor trade insurance policies including commercial combined, property, liability and fleet plus others Completing premium financing arrangements Advising clients on existing products in accordance with their needs Ensure bad debt queries are dealt with efficiently and in line with company procedure. Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices. Handle any complaints in accordance with regulation, the Company's Conduct Policy. Take part in tailored learning, training and assessment courses and identify further areas for own development as required. Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times. Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance

What We're Looking For

To be successful in this role, you must have the following skills;

Proven experience in insurance account handling environment Motivated by success and providing excellent customer service Strong work ethic and time management Resilient, target-focused, and coachable Experience using the Acturis platform CDL experience is beneficial but not required Exemplary customer service skills An understanding of regulated selling processes

What we offer

Competitive salary commensurate with level of experience Hybrid working environment following successful settling in period Company Pension scheme Generous holiday entitlement Life Assurance Many more
Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Additional leave Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme On-site parking Paid volunteer time Referral programme Sick pay Work from home
Work Location: Hybrid remote in Sandbach CW11 3AE