Job Description

NHS AfC: Band 5






Main area
ICT
Grade
NHS AfC: Band 5
Contract
Fixed term: 12 months (None)
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
164-5625357


Site
City Hospital Campus - Heathfield House
Town
Nottingham
Salary
\xc2\xa328,407 - \xc2\xa334,581 Depends on experience
Salary period
Yearly
Closing
Today at 23:59


Job overview An exciting opportunity is available for the right individual to join Digital Services at NUH. We are seeking an exceptional candidate to develop the role of Digital Services Commercial Officer within our Strategy and Commercial Team. We are looking for a strong individual who will play a key role in supporting the Digital Services Strategy Team and support the business and financial management of the Digital Services Department. The post may be offered at a band 4, to a suitable candidate that does not meet the essential criteria, with the opportunity to move up to a band 5 once essential criteria have been met. The team will support with training and development of the successful candidate to assist with attaining the band 5.
Main duties of the job In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying. Manage the Digital Services Contracts Renewal Process. Maintain and improve the accuracy and detail of the contracts dataset held by the Digital Services Commercial and Strategy Team. Carry out service reviews with Digital Services suppliers and further develop the existing process for service reviews. Raise complex orders on behalf of Digital Services DMT. Lead on the completion of monthly reports on contracts, ordering, budget status and team performance. Carry out complex analysis on contracts, orders and financial data. Develop new processes and work to improve existing processes for data management and reporting. Manage the training budget for Digital Services and act as the main authoriser and contact. Support the Commercial Analyst with new developments, changes in procedures and various projects. Complete FOI requests relating to Digital Services contracts. Act as a knowledgeable point of contact for financial matters and
departmental processes. Act as a key point of contact for resolving ordering and invoicing issues. Provide training, mentoring and coaching of junior staff. Have expert knowledge of the Trust\xe2\x80\x99s financial systems. Have excellent knowledge of all the Microsoft products, such as Word, Excel, PowerPoint.
Working for our organisation The candidate will be joining the rapidly developing Commercial and Strategy Team, based within Digital Services. We are keen to get the best out of staff and there are a number of development and progression opportunities within the team. This role will be moulded to the right candidate in order to best make use of their skills and play to their strengths. The post holder will predominantly be based at the City Hospital campus, but will be required to travel between all NUH sites in Nottingham and on occasion travel off site to other Health Service Organisations and external suppliers. In undertaking this role, the employee will be expected to conduct themselves professionally and courteously at all times, consistent with and actively supporting the Trust values which are listed below.

Detailed job description and main responsibilities The candidate will report into the Commercial and Contracts Admin Manager and will be required to support the team with new developments, changes in procedures and various projects. The candidate will be expected to oversee the contracts renewal and management process for Digital Services to ensure the timely renewal of contracts. This will involve, liaising with key stakeholders to ensure the needs of the department are met and the appropriate procurement processes are followed. The candidate will need to ensure that the data surrounding the contracts is maintained accurately and develop processes to ensure the details are kept up to date. The candidate will also be expected to complete relevant contract documentation in order to support the Procurement Department with renewals. The candidate will also be required to carry out service reviews for contracts with suppliers to ensure the relevant SLAs and KPIs are being met. The candidate will be expected to develop systems to monitor performance and build on the service review process to ensure the relevant information is obtained and can be analysed for reporting to senior members of staff within Digital Services. The candidate is also expected to lead on the completion monthly reports as well as ad hoc reports on contract spend, ordering and team performance using PowerPoint. This will involve carrying out analysis with Excel and liaising with members of staff within the team to provide the necessary information. The candidate should be able to produce trackers and dashboards within Excel to aid in the development of the reports and manage relevant data. The candidate will be required to have a strong working knowledge of the Trust\xe2\x80\x99s financial systems to allow them to raise orders on behalf of Digital Services DMT, identify and resolve issues with orders and invoices and act as a key point of contact for any queries relating to ordering, receipting and invoicing. They should also be able to provide training and mentoring to junior staff on these systems and financial matters. The Commercial Officer is also accountable for the Digital Services staff training budget. The candidate will be required to collate training requirements for Digital Services staff from senior managers and liaise with training suppliers to obtain best value for these requirements within budget. They will also be required to oversee the training booking process and resolve any issues that arise.
The candidate should be able to use their own initiative to improve processes and develop complex systems to aid the wider team and Digital Services department. The right candidate will enjoy working autonomously in a fast paced environment, prioritising their own workload and achieving deadlines. In addition to the above summary you need to familiarise yourself with full and Person Specification documents attached to this advert.
Person specification

Training & Qualifications
Essential criteria

• Educated to degree level or equivalent level or relevant knowledge and experience
• Evidence of Continuous Personal Development.

Desirable criteria

• Prince2 Foundation
• BCS Foundation level Certificate in Business Analysis

Experience
Essential criteria

• Experience of managing large budgets, including pay, non-pay and capital.
• Excellent knowledge and experience of IT software including Excel, Word and Project.
• Managed small projects

Desirable criteria

• Experience of computerised financial systems
• Current and thorough knowledge of NHS accounting systems and practices.

Communication and relationship skills
Essential criteria

• Excellent verbal and written communication skills with the ability to communicate confidently at all levels, recognising the differing needs of customers & responding appropriately, skills demonstrating the ability to use tact, sensitivity and diplomacy
• Able to work flexibly both as part of a team and on own initiative with minimal supervision.
• Able to train, mentor, coach, junior staff.

Desirable criteria

• Able to present both financial and non-financial written information in a professional format and to a wide range of users appropriately

Analytical and Judgement skills
Essential criteria

• Work autonomously to analyse and present data comprising of a wide range of facts or situations and take appropriate actions using personal judgements and skills.
• Investigate and analyse complex financial queries to identify & correct errors / discrepancies.
• Work autonomously to problem solve and respond to sudden unexpected demands.

Planning and organisation skills
Essential criteria

• Excellent organisational skills; proven record of prioritising and delivering accurate results to deadlines under pressure. Planning and organisation of a number of complex activities or programmes, which require the formulation and adjustment of plans.
• Able to plan own work and that of the team, taking account of the needs of the Trust and its employees, prioritising workload to meet strict working deadlines, including covering workload of junior staff as required.
• Ability to prioritise own work effectively and be able to direct the activities of others

Physical skills
Essential criteria

• Able to achieve both speed and accuracy when undertaking financial data tasks, whilst experiencing interruptions

Other requirements specific to the role
Essential criteria

• Ability to work flexibly on a range of projects

Desirable criteria

• Background in and appreciation of small to medium-sized business accounting and finance

___________________________________________________________________________________ Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms. Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly. Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications Salary: The quoted salary will be on a pro rata basis for part time workers. Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted. At Risk of redundancy: NHS employees within the East Midlands who are \xe2\x80\x98at risk\xe2\x80\x99 of redundancy will be given a preferential interview where they meet the essential criteria of the person specification. International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad. ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation. Consent:

• Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (\xc2\xa341.90 for enhanced and \xc2\xa321.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month\xe2\x80\x99s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.