Job Description

Overall purpose of role


The Cards Pricing & Commercial Optimisation Director will play a crucial role in driving and managing the commercial performance of our credit card products. This position is essential for ensuring revenue optimisation and maintaining a competitive edge in the market. The role involves leading the commercial success of our credit cards portfolio, focusing on revenue optimisation and competitive positioning. Additionally, the Credit Cards Pricing Director will own the long-term commercial strategy for our Credit Card products, working to help the business to achieve its ambitious growth plans, ensuring alignment with overall business goals and market trends. They will oversee the performance of Credit Card products and pricing, continuously seeking opportunities for innovation and growth. Collaboration is vital, as this role requires working closely with cross-functional teams, including Customer, Operations and Finance to ensure cohesive and effective execution of strategies, as well as interlocking with Tesco Bank colleagues to ensure our multi-brand strategies are operating in an optimal way.


Key Accountabilities


Core accountabilities (Key Criteria)

Own commercial performance across Credit Card products Own, and deliver the setting of Credit Card pricing ensuring achieving customer and financial objectives Manage financial planning, target setting and channel & marketing capacity interlock for Credit Cards (e.g. STP, MTP) Market and Competitor tracking and insight. Manage pricing committees and adherence to mandates. Manage Pricing Implementation in a consistently excellent way


Other key accountabilities

Own and drive the commercial performance of Credit Card products, ensuring revenue optimisation and competitive positioning Monitor and optimise the commercial performance of Credit Card products, inputting into STP/MTP Provide leadership to the Commercial management team and broader team. Ensure regulatory compliance for Credit Card pricing. Develop strategies to align Credit Card products with broader BUK lending and funding requirements

Purpose of the role

To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.

Accountabilities

Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment, taking into consideration industry, size, and growth stage. Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market. Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives and are tailored to the commercial banking segment, including loan products, cash management solutions, and trade finance services. Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts to expand product offerings and reach new client segments. Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions. Development and implementation of sales strategies including the establishment of sales targets, identification of sales channels to reach potential clients and objectives for loan terms to support the negotiation process and development of service agreements. Monitoring of key leading and lagging metrics such as new client acquisition, loan volume, revenue generation, and market share to assess the performance of the commercial banking segment. Funnel and journey optimisation are key to delivery of service and commercial performance.

Director Expectations

To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide.. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.


All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.