Job Description

Key responsibilities will include:

Commercial block management requirements, including liaising with external agencies regarding fire risk assessment, H&S assessments. Arrange works and liaise with the appropriate experts regarding maintenance works/repairs and issues that may arise. Site inspections - conduct regular site inspections and arrange works. Liaises with appropriate experts if required. Insurance claims handling - liaise with leaseholders, insurance companies and contractors. Utilities - negotiate contracts and liaise with providers. Seek legal advice when appropriate and take action accordingly. Administration - diary keeping, providing reports for clients when requested, Engineering insurance reports for clients. Budgets and expenditure - agree budget for property management issues including surveyor liaison, maintain records of expenditure, liaise with client regarding items above the agreed expenditure limit. Service charge accounting - in accordance with RICS Service Charge and Accounting (3rd edition) and the Association of Residential Managing Agents (ARMA) guidelines. Meetings and visits - attend as required (may include occasional evening meetings) Day to day client liaison. Any other duties that may reasonably be requested by a senior manager or employer.

Experience and skills required:

Commercial Block management experience Excellent communication skills Ability to prioritise workload and work under pressure Excellent people skills, as strong internal and external relationships are crucial A good understanding of Block Management and current legislation affecting residential Property Management A good understanding of compliance issues Confident and proficient in dealing with clients and colleagues Ability to remain calm under pressure Strong negotiation and active listening skills Ability to build effective relationships by using diplomacy and tact Ability to resolve conflict in a responsible and non-confrontational way Good problem solving skills Ability to analyse information and make recommendations accordingly IRPM is preferred although not essential. Full, clean driving license.
Job Type: Full-time

Benefits:

Company pension
Work Location: In person