Job Description

The role

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Salary 30,000-35,000 + Generous bonus scheme + 45p per mile travel + Healthcare benefits,

Full Time position,

Permanent Contract

Location: Burntwood, Staffordshire

36 hours per week

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.

About the Agency

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.



An exciting opportunity has now arisen within the Lichfield & Atherstone Agency.

About the role:

Working from our office as a key part of our sales team, you will be expected to prospect and develop new leads, identify cross sell opportunities and develop relationships to win new business. You can be confident that our trusted brand will bring you opportunities to convert business. We are looking for a self-motivated, enthusiastic person, who is keen to develop their sales career further.

What we're looking for

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New Business Development

Identify, contact, and convert new business opportunities within the SME commercial sector. Build your own sustainable and profitable client base across the local area.

Sales Planning & Prospecting

Conduct research into local businesses, market conditions, and competitors to identify and approach prospective customers. Use insight to develop and deliver a consistent sales pipeline.

Client Engagement

Understand clients' individual business needs and provide tailored insurance solutions using NFU Mutual's range of general insurance products.Cross-Selling & Collaboration

Identify opportunities to refer clients to other NFU Mutual services such as Financial Services (Protection, Pensions, Investments), Risk Management Services, and Health & Safety Consultancy.

Agency Marketing & Community Engagement

Support the delivery of local marketing activity, including attendance at shows, events, and local networking opportunities to build your profile and the agency's brand.

Customer Experience

Deliver exceptional service standards at every stage of the customer journey, always meeting or exceeding expectations.

Compliance & Quality Standards

Ensure all activity complies with NFU Mutual's regulatory requirements and Training & Competence scheme. Maintain accurate and compliant records of customer interactions and advice given.

Continuous Learning

Take responsibility for your ongoing development, keeping up to date with product knowledge, market changes, and compliance expectations.

Teamwork & Agency Contribution

Work collaboratively with colleagues across the agency to contribute to the overall success and customer experience.

Other Duties

Undertake any additional tasks as required by the agents or line manager to support the agency's operations and objectives.

About you:

NFU Mutual's Lichfield & Atherstone Agency is a well-established and high performing insurance agency based across two sites in Staffordshire & Tamworth with excellent transport links. The friendly and supportive team have a range of experience which combine to offer the best possible customer and business outcomes. This role is a chance for the right candidate to join us and contribute to our ongoing growth. In return we offer the opportunity for internal progression and a focus on continual colleague development.

Our commitment to you:

We have developed our initial training programme to suit the current circumstances, you will be fully supported through this period of learning

Benefits:

We offer a very attractive bonus scheme alongside other staff perks, including Bupa healthcare cover, pension contributions, Friday breakfast club and more.



Please apply in writing with CV and covering letter to:



Tom_roden2@nfumutual.co.uk

Closing date for all applications: 31/10/2025.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.