Job Description

Commercial Services Assistant (Term Time or Fixed Term Contact available)

2 Positions Available

Do you have experience, or a background, working in retail, hospitality or catering?

We are looking for two Commercial Services Assistants to assist in the day-to-day operation of The Students' Union's Commercial Services outlets on a full time, 37 hours per week, basis working either Term Time only, or on a Fixed Term basis.

On this occasion we are particularly interested in candidates with a catering background or interest.

Commercial Services is made up of shops, bars, kitchens and a bakery. We operate with a permanent staff team and have a large base of casual student staff across the three UWE Bristol campus sites.

Commercial services Assistants work across all commercial outlets across all campus sites in line with organisational requirement.

Our customers include the UWE Bristol student population, teachers/ professors, university support staff, SU staff, and a range of external contractors such as builders and maintenance teams.

Our commercial services provision includes:

Hospitality Catering Retail Events (includes both a regular calendar of events, student run events and our one-off larger scale events such as Welcome and working to support graduations)
Commercial Services Assistants assist with the day to day running of our commercial operation which could include:

Unlocking and locking up commercial outlets Rotating stock, facing up and stocking commercial areas Operating PDQ Tills (inc. exchanges and refunds) Assisting with the promotion of offers Placing orders Checking deliveries Preparing food for consumption Adhere to security procedures, for example the secure storage of stock Assist, support and give training as necessary to colleagues Ensure that all health, safety and hygiene rules, regulations and associated procedures are complied with, and assist with completion of necessary records
Check out the job description on our website to see the duties and responsibilities of the position, and the required skills and experience we're looking for.

We're particularly looking for someone with a catering background, someone who aligns with our organisational values and behaviours, who understands the importance of following our set processes and procedures to contribute to the success of our commercial outlets.

To learn more about our organisation please check out our applicant pack on our website

Additional Information:

Rate of Pay:

24,243

*Please note that this salary will be pro rata for the hours worked (either Term Time, or Fixed Term depending on the contract desired from the successful candidate)

*Pro rata salary can be provided on request or during the interviews

Grade:

2.1

Hours per Week:

37 hours per week

The position requires that the incumbent will work irregular hours involving late night and weekend working (includes early and late shifts)

Holiday Benefits:

27 days annual leave + Bank Holidays + Closure Days (pro rata, will be included within non-term time if the term-time contract is selected)

Duration: Either

Term-Time permanent position contract available working 34 weeks per year, 37 hours per week or Fixed-Term position available, working 37 hours per week for a 9 month fixed term period

Desired contract type can be selected by the successful candidates

Salary will be pro rata depending on the contract type selected as outlined above

Location: T

he post holder will be required to work at, or from, any of the Union's establishments (Frenchay, Bower Ashton, Glenside)

How to Apply:

To apply for this role, please visit our website

Application Deadline: 9.00am on the 31st July 2025

Interview Date: 5th August 2025

Start Date: On or around the 1st of September 2025

Job Types: Full-time, Fixed term contract
Contract length: 9 months

Pay: From 24,243.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private dental insurance Private medical insurance Sick pay
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Expected start date: 01/09/2025