Job Description

Company Overview

Graycoll Truck 'N' Trailer Ltd is a family-run business established in 2008, dedicated to providing professional, friendly, and flexible services for vehicle maintenance. We pride ourselves on our commitment to customer satisfaction, offering a range of services designed to minimize downtime for our clients.

Responsibilities

Workshop Controller Responsibilities include:

Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.

What we're looking for in a Workshop Controller:

Prior experience as a senior technician, service advisor or workshop controller is preferred-minimum 5 years experience advantageous.
Ability to work calmly under pressure and manage a workshop Well-developed management and leadership skills A working knowledge of automotive technology, warranty systems and various brands would be beneficial albeit training will be provided to the right candidate. The ability to exceed targets and deadlines is a must. A full, valid and clean UK driving license Computer literate including Microsoft Office, and various on line inspection and invoicing platforms.
Please attach copy certificates confirming career history.

Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice. Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas
Job Type: Full-time

Pay: From 37,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension On-site parking
Schedule:

Day shift Monday to Friday
Experience:

mechanical : 5 years (required)
Work Location: In person

Application deadline: 30/05/2025
Reference ID: Commercial controller
Expected start date: 26/05/2025