Job Description

Company Description

Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour.


Our hotel is conveniently located for both rail and road travellers. It's just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you're flying in, we're approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We've got ten fully equipped meeting rooms available, which can accommodate up to 200 guests.


The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip.

Main Duties.

Consistently offer professional, friendly and proactive guest service while supporting fellow Heartists. Ensure consistently in the presentation of food items Actively share ideas, opinions and suggestions in daily shift briefings Ensure the food preparation is done as per the required standards Liaise daily with Executive Sous Chef and outlets Manager to keep open lines of communication regarding colleague feedback on food. Observe hygiene standards in the colleague's restaurant Ensure there is no food wastage in the colleague's restaurant Continually strive to improve food preparation and presentations Maintain proper rotation of product in all chillers to minimize wastage/spoilage Have full knowledge of all menu items, daily features and promotions Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage

Qualifications

Your experience and skills include:


Creative and passionate about food and customer service

Able to work in a high-pressure environment

Excellent interpersonal and communication skills

Additional Information

Let's take a look at the benefits you will receive from us.

Free night stays in our UK hotels and 30% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality Pedal your way to work with our Cycle to Work Scheme Take care of your vision with our Eye Care Voucher Enjoy extra holidays every year Plan for your future with our Pension Scheme Explore Merlin Entertainment with our exclusive discount Celebrate your birthday with our special Bonanza Savor the Accor Dining Experience at our hotels/restaurants Seize development opportunities through Accor Academy Prioritize your well-being with VIVUP Plus, Accor offers you training in all hotel professions throughout your career, as well as infinite possibilities for career development within the Group's hotels, across multiple establishments and brands. And much more awaits you...

Information on the processing of personal data:

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