Under the direction of the Head Chef prepares food in accordance with SME policies and Procedures and local hotel standards.Promotes the desired work culture around the Winning Ways; Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together in order to create "Great Hotels Guests Love".
Key Responsibilities;
Assists with the preparation, presentation, decoration and menu dishes including:
Meat dishes and meat marinades
Fish, shell fish and sauces for fish and shell fish
Garnishing techniques and methods of service for fish
Pastry, cakes and yeast goods
Petit fours and desserts
Prepares Regional Dishes appropriate to the hotel menu, location and guest mix.
Buffet Food
Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information.
Attends and participates in daily briefings and other meetings as scheduled.
Prepares in advance food, material and equipment needed for the service.
Cleans and re-sets his/her working area.
Adheres to the Health and Safety Policy and Food Safety Policy
FINANCIAL RETURNS
Control supplies and minimize wastage
PEOPLE
Comply with hotel rules and regulations and provisions contained in the employment handbook.
Comply with company grooming and uniform standards.
Comply with timekeeping and attendance policies.
Actively participate in training and development programs and maximise opportunities for self
development.
Comply with the company corporate code of conduct at all times.
Familiarise yourself with our winning ways which link to the desired behaviours that we expect all our employees to display.
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
Have the desire and ability to improve your knowledge and abilities through on-going training.
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
GUEST EXPERIENCE
Demonstrate service attributes in accordance with industry expectations and company standards to
include:-
Being attentive to guests
Accurately and promptly fulfilling guest requests
Understand and anticipate guest needs
Maintain a high level of knowledge which will enhance the guest experience
Demonstrate a service attitude that exceeds expectations
Take appropriate action to resolve guest complaints
Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers.
Be able to promote the hotel (and RBH generally) products and services.
Maintain a high level of product and service knowledge about all RBH hotels in your region.
RESPONSIBLE BUSINESS
Demonstrate an understanding and an awareness of all policies and procedures relating to Health,
Hygiene and Fire Life Safety.
Familiarise yourself with emergency and evacuation procedures.
Ensure all security incidents, accidents and near misses are always logged in a timely manner and
brought to the attention of your line manager.
Proactively pursue all practices in line with Company environmental and energy saving initiatives.
Ensure Hotel Policies and Procedures are adhered too, such as:
Use the staff entrance and report for duty on time
Wear the correct uniform at all times in the prescribed manner
Work harmoniously with other team members - respecting their problems and pressures
Attends meetings and training required by Night Manager.
Assists colleagues to perform similar or related jobs when necessary.
Accepts flexible work schedule necessary for uninterrupted service to hotel guests
Maintains own working area and materials clean, tidy and in good shape; reports defective materials and equipment to appropriate person within the hotel.
Perform other duties as assigned.
Continuously seeks to endeavour and improve the department's efficient operation, and knowledge of own job function.
Job Types: Part-time, Permanent
Pay: From 12.21 per hour
Benefits:
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Work Location: In person
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