Mortgage Advice Bureau's Commissions team process millions of pounds worth of transactions every week for approximately 200 mortgage firms within our network. As Commissions Assistant, you will be responsible for processing weekly commission payments and dealing with enquiries from our firms and businesses.
Key Responsibilities
Process and reconcile commissions payments, including weekly imports of commission statements
Deal with various insurance providers and lenders on a daily basis
Effectively resolve email and banking queries in a timely manner
Handle telephone queries in a professional manner
Input accurate information into our banking platform and other relevant systems
About You
Experience of working in a financial environment, or a keen interest in gaining experience within a finance team
Exceptional customer service skills, including an excellent telephone manner
Excellent communication skills, along with the ability to build and maintain relationships with both internal stakeholders and customers
Proficient with Microsoft Office suite
Great attention to detail, strong organisational skills and the ability to work under pressure
A resourceful and pro-active attitude
The ability to work effectively on your own and as part of a team
Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network. We're experts in Mortgage and Protection advice, with over 200 awards and counting. We're proud of our reputation in the industry and of our people, who continue to be the heart of MAB's success.
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Capital House, Derby, DE24 8QR
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