Job Description

Hours: 37.5 per week

Salary: Competitive, depending on skills and experience

Base: Yeovil, Somerset

Job summary

The GP Support Unit (GPSU) has been established to provide strategic and operational support to general practice in Somerset. This new Communications and Engagement Manager role will lead on internal and external communications, engagement strategies, and branding. The role requires a confident communicator, content creator, and collaborator who will shape and promote GPSU's voice to stakeholders across Somerset and beyond.

Main duties of the job

Develop and deliver communication and engagement strategies aligned with GPSU's mission and goals.

Create high-quality content for newsletters, press releases, social media, and website updates.

Develop brand messaging and visual identity across channels.

Manage and grow GPSU's online presence, including website and social media platforms.

Support leadership with internal comms, team briefings, and change communications.

Act as a liaison with stakeholders, partner organisations, and Somerset practices.

Monitor and evaluate the effectiveness of communications and campaigns.

Lead on media relations, including proactive media opportunities and reactive statements.

Organise stakeholder events, webinars, and campaigns to support engagement.

Ensure all communications meet accessibility, inclusivity, and data protection standards.

Key Requirements

Educated to degree level or equivalent experience in communications, marketing, PR or related field and evidence of continuous professional development

Excellent written and verbal communication skills

Strong digital communication and content creation skills

Knowledge of website content management systems

Experience of managing digital and offline communication channels

Ability to tailor messaging to diverse audiences

Strong planning and organisational skills

Ability to build and maintain effective relationships with colleagues and stakeholders

Creative, proactive and able to identify new opportunities for engagement

Experience of working with the media, including press release writing

Ability to manage multiple priorities and work under pressure

Able to work effectively independently and as part of a team

Enthusiastic, creative and self-motivated

An understanding of graphic design and brand management principles would be desirable

Experience of working a healthcare or public sector environment would also be desirable

About us

The GP Support Unit (GPSU) exists to champion, support, and amplify general practice in Somerset. Acting as an extension of the practice team, we help GPs and primary care professionals navigate challenges, embrace innovation, and thrive. Through collaboration, shared expertise, and hands-on support, we deliver high-quality services that reduce burden, unlock system value, and ultimately improve patient outcomes. Trusted by practices and recognised across the Somerset system, the GPSU is here to make general practice stronger - now and into the future.

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Job Types: Full-time, Permanent

Benefits:

Free parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 03/08/2025
Reference ID: GPSUComms