Job Description

Who we are
We're the people behind global loyalty currency, Avios, and home to two ambitious, growing businesses across Loyalty and Holidays. Each business has its own goals, strategy and team, but collectively we share a purpose to create the world's most rewarding experiences for our customers through loyalty programmes, new products and holidays.

We're on a truly exciting journey of growth and transformation - we're going places! It means we have a fantastic story to tell our people and the rest of the world. This is where you come in.
The Opportunity ?
Are you a curious and creative graduate looking to kick-start your career in communications? Join our newly established Communications Team at IAG Loyalty - set up in Autumn 2024- as we build a centre of excellence spanning internal comms, external media, employer branding, engagement, events, and corporate storytelling.

Reporting to our Corporate Communications Partner, you'll work across a variety of projects that will fast-track your experience in a dynamic, supportive team of specialists. If you're eager to learn, ready to get stuck in, and want to shape how we connect with our people and the outside world, this is the role for you.

What You'll Be Doing Campaign Crafting: Support the delivery of internal and external campaigns: bringing fresh ideas and taking ownership of key projects in our communications calendar. Creative Storytelling: Help shape how we tell our story as we evolve from a B2B to a B2C brand- whether that's through media pitches, LinkedIn content, or speaking opportunities for leaders. Team Operations: Manage our communications diary, ensuring it's up to date and accurately reflects our plans across multiple teams. Results & Impact: Coordinate reporting across channels like LinkedIn and media coverage-tracking the success of our campaigns and proving the impact of our work. Event Support: Get involved in the planning and delivery of events, liaising with suppliers and supporting logistics on the day. Comms Research: Dig into trends and topics to shape stories, support award submissions, and assess the value of IAG Loyalty's presence at key industry events. Admin & Coordination: Assist with day-to-day team operations--raising purchase orders, speaking to suppliers, and coordinating diaries across stakeholders.

What We're Looking For A self-starter with an appetite to learn and grow in the world of communications. A natural storyteller- curious, creative, and confident in finding compelling ways to connect with different audiences. Someone who thrives in a fast-paced environment and can juggle multiple priorities. Great written and verbal communication skills, with a strong sense of tone and attention to detail. Comfortable using (or excited to learn) digital tools that support modern comms, from project management platforms to social media and design tools. A collaborative team player who brings energy, ideas, and a willingness to contribute to a high-performing team

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What you'll get in return
A few to spark your interest belowA place to grow your career: We're home to two businesses under one roof and part of one of the world's leading airline groups (International Airlines Group), so the opportunities here, if you go after them, are endless. Our newly launched learning programme, 'Develop You', will also give you the skills and capability to take your career to new heights. A place to belong: Our socials are a firm fave in the calendar, and our colleague-led networks and Equity, Diversity and Inclusion agenda will give you the platforms to make new connections, share your passions and your voice. A place to make your mark: Our focus on agility and continuous improvement is a mindset and way of working. We put the customer at the heart of our decisions and move fast so you can deliver the most value possible. A place to do things that matter: We're passionate about the part we play in our customers lives; helping them make memories that last a lifetime, as well as the work we do to give back to our local communities. Our thriving charity network, combined with work that impacts millions, means we're a place you can do your part.


We might not be right for you if:You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone.

If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit.
Equity, Diversity and Inclusion at IAG Loyalty
Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives.
This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities.
Please let us know if we can make any reasonable adjustments to support your interview process with us.