We are looking for an articulate, friendly individual with great customer care skills to act as the first point of call for enquiries to York Museums Trust. The role is varied and interesting combining verbal and written skills to provide a friendly and effective response to incoming telephone and email enquiries, assisting the Marketing & Communications Team with creating and distributing the staff e-newsletter, updating social posts, helping out at press launches and filming or photoshoots, inputting marketing data and ensuring internal and external contacts are kept informed of current and forthcoming events.
The ideal candidate will have excellent communication and customer care skills and attention to detail and will be highly organised, effectively problem solve and use their initiative to react to customer enquiries. A good working knowledge of MS office applications and the ability to demonstrate competence in the use of digital recording and/or social media is also essential for this post.
How to Apply:
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