Job Description

Mercer is looking for a Communications Consultant to join our employee communications agency, Impact. If you are someone with a curious mind, who is looking for a place to flourish and innovate, this could be the role for you. The Communications Consultant is a client-facing role delivering our services to a portfolio of clients. You will work on a variety of projects, helping clients engage employees with their benefits and supporting HR change activity. This is a hybrid working role with a requirement to work 3 days per week in the London office.

We will count on you to:

Deliver and support multiple client communications projects simultaneously. Facilitate project kick-off meetings and workshops to define project scope and objectives. Identify communication requirements for engaging clients' employees effectively. Create and manage communication strategies, including project plans and milestones. Maintain strong relationships with clients to open up new opportunities and support account management.

What you need to have:

3-5 years of experience in a communications-related role, preferably in consultancy. Excellent time management skills and the ability to work under pressure across multiple projects. Strong interpersonal and relationship-building skills. A good understanding of copywriting fundamentals, including editing and proofreading. A proactive mindset with the ability to challenge and ask difficult questions.

What makes you stand out:

Previous experience in employee benefits and technology products is advantageous. Creativity in copywriting and ideas generation. Experience in facilitating meetings and ensuring relevance to the agenda. A self-starter attitude with curiosity, energy, and enthusiasm. Ability to monitor and track financial control on projects effectively.


Join us at Mercer and be part of a dynamic team that is dedicated to driving impactful communication strategies for our clients. If you are ready to take on this exciting challenge, we would love to hear from you!

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


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Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.



Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.



Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.