Communications Data Spoc

London, ENG, GB, United Kingdom

Job Description

Details


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Reference number




441228

Salary




36,057
Roles based in London will receive an additional London Weighting (Per Annum) of 4,218




This position attracts a Recruitment and Retention Allowance (RRA) of 3,000 (Per Annum) available as an addition to the advertised salary.




Allowances are reviewed annually and may be increased, decreased or removed.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade




Executive Officer
NCA Grade 5/ Police Constable

Contract type




Permanent

Business area




NCA - Intelligence - Intelligence Collection coordinates NCA collection capabilities against the NCA's highest priorities. Intelligence Collection includes forensics, open source, covert human intelligence sources, undercover officers and technical collection capabilities. Th

Type of role




Intelligence

Working pattern




Flexible working, Full-time

Number of jobs available




5

Contents


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Location About the job Benefits Things you need to know Apply and further information

Location


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Birmingham, London*, Warrington




For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period.


Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy.

About the job


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Job summary




Communications Data underpins virtually every element of modern life. Communications Data (CD) is the who, where, and when of a communication and covers all communications methods. The need for criminals to communicate means that the requirement for CD and its subsequent analysing underpins all the NCAs operational activity, as such the demand for CD is ever increasing.


The Communications Data Unit [CDU] operates within the Intelligence Command supporting the NCA in delivering its mission to cut serious and organised crime through the acquisition of Communications Data under the Investigatory Powers Act 2016. As a single point of contact [SPoC] you will be responsible for handling applications in direct support of the NCAs operational delivery.

Job description




The Communications Data Units are located in Birmingham, London and Warrington. CDU SPoCs work with investigation teams to assist in achieving operational objectives using communications data. They manage and facilitate applications for data, within the legislative framework.

Communications Data (CD) underpins virtually every element of modern life. It is about who we communicate with, how those communications takes place, when they happened and where we were at the time.

The need for criminals to communicate means that the requirement for Comms Data and it's subsequent analysis underpins all the NCA's operational activity, and as technology advances and digital opportunities grow, the demand for data acquisition is growing exponentially.

Duties & Responsibilities




Act as a nationally accredited Single Point of Contact (SPoC) between the NCA and Telecommunications Operators.


Facilitate the acquisition and dissemination of Communications Data intelligence and evidence in accordance with legislation and Code of Practice.


Act as a subject matter expert to provide guidance and advice to Senior Investigating Officers and case teams on the use of Communications Data


Identify, prioritise and manage risk.


Proactively identify and exploit intelligence sources in collaboration with specialist teams.


Protect the NCA's reputation by upholding the highest standards of integrity and accuracy.

Person specification



Skills, Knowledge and Experience




Proficient in Microsoft Office tools and strong digital literacy Good working knowledge of Microsoft office programmes such as Outlook, Excel, PowerPoint and Word.


Work effectively individually and with others as part of a wider team to contribute to Agency objectives Able to work effectively on their own and manage own workload but also work with a wider team


Problem solving and critical thinking Problem solving is a large part of CD SPOC role and a critical mind


Good communication skills The ability to communicate well with colleagues and peers across the Agency at various grades.


Flexible with the ability to adjust to changing business demands, advancing technology and challenges The CDU is a very busy department and our officers are required to be agile and respond to changing demands and time critical requests. The world of CD is constantly evolving and the ability to maintain an up to date knowledge of the digital landscape is crucial in this role.

PLEASE NOTE - Prior to commencing the role, you will need to successfully complete SC Enhanced clearance and then achieve DV Enhanced clearance

within the first 12 months in post.



Behaviours




We'll assess you against these behaviours during the selection process:


Delivering at Pace Working Together

Benefits


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Alongside your salary of 36,057, National Crime Agency contributes 10,445 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.


If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).


Other benefits include:

Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements) Family friendly policies, notably above the statutory minimum Learning and Development opportunities Interest free loans and advances, including season tickets, childcare and rental deposits Housing schemes - Key Worker status Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes. Staff support groups/networks Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

Things you need to know


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Artificial intelligence




Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details




This vacancy is using Success Profiles , and will assess your Behaviours.
This vacancy is using the Success Profiles framework and will assess using the following criteria: Behaviours, Experience
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

How we will assess you




Your application will be assessed against the following:

Experience

- This will be assessed:

Experience Criteria

- will be assessed by 500 word examples on:Strong communication skills with ability to communicate to a varied audience Experience of working with different types of qualitative and quantitative data sets and an ability to explain the key information shown within data sets to others. Experience of working at pace and ability to prioritise competing demands
A panel will assess how well your application demonstrates the requirements outlined above.

Longlist




In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.

Strong communication skills with ability to communicate to a varied audience .

Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.


You will receive an acknowledgement once your application is submitted.


We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.


Scores will be provided but further feedback will not be available at this stage.


For guidance on the application process, visit:

NCA Applying and Onboarding#

Assessment 1




The format of this assessment will be Interview which will be tested on the criteria listed in the

Success Profiles at Assessment

section.

Success Profiles at Assessment



Behaviours

Delivering at Pace Working Together

Experience

Strong communication skills with ability to communicate to a varied audience Experience of working with different types of qualitative and quantitative data sets and an ability to explain the key information shown within data sets to others. Experience of working at pace and ability to prioritise competing demands

Assessment Outcome


Outcomes will be communicated via the NCA recruitment portal.

If successful but no role is immediately available, you may be placed on a reserve list for 12 months.

Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.
In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:

Lead criteria (behaviours/technical/experience) If still tied, desirable criteria will be assessed (if advertised) If still tied, application sift scores will be used
Feedback is provided only to those who attend an assessment.
You will be subject to vetting and pre-employment checks before appointment.
Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.
We encourage all candidates to visit the NCA Careers Page for more information.

Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.



Feedback will only be provided if you attend an interview or assessment.

Security




Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements




This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service




The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion




The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information


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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants



#

Job contact :



Name : NCA Recruitment Team Email : central.recruitment@nca.gov.uk
#

Recruitment team



Email : central.recruitment@nca.gov.uk

Further information




If you believe your application has not been treated fairly, email: Central.Recruitment@nca.gov.uk (quoting the vacancy reference).


If unresolved, you may escalate your complaint to the Civil Service Commission.

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Job Detail

  • Job Id
    JD4391243
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned