Job Description

Job Advert

Location:

Hybrid (Grantham 2 days a week)

Hours:

Full Time, Monday-Friday, 40 hours per week (35 working hours and a paid 1 hr lunch break a day)

Salary:

35,000 - 40,0000 depending on experience



At PayPlan, we are looking for a

Communications Manager

to take ownership of how we speak to clients, partners and colleagues. You'll manage our communications strategy, shape messaging across multiple channels and work closely with senior leaders to make sure our voice is clear, warm and consistent.



You'll lead a small team of Marketing Executives while producing high quality communication yourself, from press releases and media statements through to internal updates and campaign messaging.



This is a varied, strategic and hands on role for someone who enjoys influencing direction as much as writing the words that land it.

What you'll be doing

Owning and developing our communications strategy Managing and coaching two Marketing Executives Producing clear, consistent and compliant messaging for all audiences Leading press releases, media engagement and agency support where needed Coordinating internal communications including leadership updates and announcements Working with Digital and Marketing teams to align messaging across web, social, email and Intercom Supporting major projects including digital transformation and AI initiatives Tracking communication performance and reporting insight to senior stakeholders

What we're looking for

Strong experience in communications or a similar role Excellent writing skills across formats and channels Confident stakeholder management and the ability to influence senior colleagues Experience managing or supporting junior team members Ability to simplify complex topics with warmth and clarity Someone who enjoys balancing strategy with hands on delivery

What you'll get

A central role in shaping how our brand speaks A supportive team environment with room to grow Hybrid working The chance to influence major transformation projects
If you love crafting clear communication and want a role where your work genuinely shapes client and colleague experience, we'd like to hear from you.

Who are PayPlan?

We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.

Why work at PayPlan?

We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job - we offer a rewarding career. Come join us and make a difference in people's lives whilst enjoying what you do!



If this sounds like the role for you, apply now or get in touch if you'd like further information. If you require any adjustments to assist you in applying, please contact HR@payplan.co.uk

Your application matters to us.

Every application we receive is

manually reviewed by our recruitment team

--we do not use AI or automated systems to screen candidates. We're committed to giving each applicant fair and thoughtful consideration.