Job Description

The wide range of work that our national real estate consultancy delivers - everything from selling amazing houses to launching new offices - means that our newly created Communications Manager role will offer a hugely varied workload, working with lots of different friendly people across our national network.

You'll work with the Head of Marketing & Communications and a collaborative team of brilliant marketing, digital, design, BD and research experts (and external PR agencies) in creating and implementing strategic communications plans to help our business reach evolve and grow.

If you're looking for a role where no two days are the same, there's a bit of UK travel, and where you'll be part of a supportive, engaged and creative team - get in touch.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, and a cycle to work scheme.

Main tasks:

Strategic external communications

Provide the communications input into the over-arching firmwide MCBD strategy Ensure corporate messages are clear and consistent and support the firm's Vision 2030 strategy

Effective media and stakeholder relations

+ Feed into the firm's media strategy and be responsible for the day-to-day implementation of this in line with divisional plans and the firmwide strategy
+ Act as the first point of contact for journalist queries
+ Cultivate and manage relationships with key UK media contacts and industry influencers, developing media outreach strategies that enhance the firm's visibility
+ Advise on reputational risk management strategies
+ Craft and edit press releases that highlight key lateral hires, office moves and significant work wins as well as media responses and reactive comments

Consultancy/supplier management

+ Manage our relationships with a range of external specialist PR consultants that support our work in raising the firm's profile in chosen markets and sectors

Thought leadership

+ Work with our partners, research and divisional marketing teams to identify key market trends and translate them into compelling and relevant insights, thought leadership and market commentary opportunities for the firm's spokespeople

Internal communications

+ Hands-on project management to deliver our internal communications strategy, including managing the internal news channel on our intranet and drafting regular internal company-wide communications
+ Work with colleagues to gather internal news, sourcing stories to share on our impactful work across the UK, and owning the firmwide communications calendar to keep people informed, motivated, and aligned with the firm's goals

Process improvement and reporting

+ Analyse and review existing processes in communications, identifying gaps or efficiencies and implement improvements
+ Provide the Management Board and the Divisional Boards (on matters relevant to them) with regular updates on coverage achieved

What will it take to be successful?

You will ideally have significant experience in real estate or professional services, and a strong track record of leading communications projects in collaboration with external consultancies. The ideal candidate will have excellent knowledge of both internal and external communications, exceptional storytelling skills, and the ability to simplify messages across diverse stakeholders. Strong relationship-building skills are essential, particularly with internal stakeholders and journalists across business, trade, and regional press.

Hours
Full time
Contract type
Permanent
Location
London Chapel Place

Why choose us?

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers - our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients' future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

Approachable - We treat every relationship with respect, integrity, and warmth Effective - We do what we say we will, we do it well and we are accountable Ambitious - We are ambitious for our clients and for our firm


We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

Communication - Ensures effective, clear, and relevant communications in support of business objectives People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm's heritage and values Use of Technology - Modern, Agile, Digital Employee Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business * Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.