Job Description

We are looking for a communication professional who wants to make a difference through their work and help us achieve our vision for a healthier Mid and West Wales.



The Communications Officer will support our journey to shift from a service focused on treating illness, to one that is focused on preventing ill health or worsening of ill-health, with more care provided closer to home.



The Communications Officer will deliver proactive and integrated communication campaigns. They will contribute to reactive issues, both internally and externally. We are looking for someone who is passionate about good communication and how this can impact health and well-being. They will thrive in a high paced environment.



The post holder will be expected to;



Deliver content and mechanisms for dialogue between staff across the organisation



Influence behaviour change among staff and the public through communication



Provide the public with clear information.



The role requires a communications professional to contribute to innovative communication projects and campaigns, writing content for different formats, responding to enquiries from staff, journalists and social media users, and making best use of traditional and new media.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in [1] hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 30/09/2025.