Job Description

Introduction

Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Arthur J. Gallagher & Co., one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.

Position Summary
The Gallagher Corporate Communications Team is looking for an Internal Communications Specialist who will be responsible for supporting internal communications through multiple distribution channels. This role will report to the Director of Communications to provide communications and technical support for various initiatives including corporate emails, SharePoint management, writing/editing, content creation, and communications tracking. This role will help drive consistent communication practices for all the business partners they support.

How you'll make an impact

Essential Duties and Responsibilities:
Write and/or edit communications based on stakeholder request, including understanding audiences, business need, and writing with audience focus.
Manage SharePoint requests including design elements of pages, imagery and/or business site requests.
Responsible for scheduling and distribution of assigned communications, including emails and newsletters that may involve coordinating and editing of layouts and designs.
Help manage shared email mailboxes with day-to-day needs from clean-up to helping answer questions that get submitted.
Ensures standard communication documentation and templates are created and stored in an organized way (e.g. SharePoint and/or Teams); creating an 'ease of use' framework for Communications.
Formats/packages and organizes assets prior to delivery to audiences.
Ensures all communication deliverables are in alignment with Gallagher brand guidelines.
Collaborates with various internal stakeholders to support assigned projects and requests.
Manages or assists in special communications efforts or internal events as they occur throughout the year including content development and other support.
Proactively shares assets and best practices for others to use across the team.
Supports various communication and change management efforts as assigned, including but not limited to:
Creation or editing of PowerPoint presentations.
Writing and/or editing of various assets in support of projects, publications or communications.
Support planning and execution of focus groups and/or governance meetings.
Administers and collects feedback for varied projects, may include surveys.
Collects and analyzes survey data.
Escalates issues to manager, as needed.

About you

Requirements:
Bachelor's degree
Minimum 3 years directly applicable experience in communication writing, development, planning and/or editing of content
Experienced in, and ability to write and edit basic communications for varied audiences
Good proofreading skills a plus
Focus on internal communications vs. marketing/external background
Proficient in using MS Office applications with key strengths in PowerPoint
Med/high skill level in PowerPoint - creating and editing decks, formatting, graphics, etc.
Ability to independently manage light to medium load/complexity projects
Able to create basic work plans, update spreadsheets, schedule meetings, create agendas, and follow up on deliverables
Strong written and verbal communication skills
Strong consulting and analytical skills with the ability to assess business and human performance goals and gaps using both qualitative and quantitative factors
Excellent presence and ability to build and sustain professional relationships at all levels of the organization
Proven business and financial acumen
Team player, good at collaborating
Fast learner, self-starter
Driven, flexible, can handle a fast-paced and ever-changing environment
Prior experience in the financial services or insurance brokerage industry is a plus

Work Traits:
Able to facilitate in person and distance communications meetings in an effective and engaging way.
Able to manage and prioritize individual work plans and products associated with assigned deliverables or projects.
Able to organize and prioritize work with limited supervision and adjust to changing priorities.
Able to collaborate with clients and key stakeholders to identify communication and/or change management needs, build out materials and implement them in a way that leads to behavior change.
Able to formulate clear objectives based on undefined/changing business needs and priorities.
Analyze and determine best communication approaches and methods in consideration of audience, content, sustainment needs.
Analyze and select best communication approaches in consideration of existing/ emerging technologies.
Able to consult with key stakeholders.
Able to create quality customized communication content in different delivery modalities.