Job Description

You will undertake holistic needs-led assessments in partnership with service users, patients and carers, prepare care plans, commission services and manage a caseload to ensure the most effective and beneficial care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements, Torbay and South Devon NHS Foundation Trust policies, standards and guidelines.
Main duties of the job

• Be a core member of a multi-disciplinary Baywide Health and Wellbeing Team and contribute to the effective assessment and discharge planning with working age adults in the area of Torbay and for Torbay residents in out of area hospitals in the region
• Undertake holistic social care assessments, in partnership with service users, families and carers, prepare care plans, commission services to ensure the most beneficial and cost-effective care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements for Torbay and South Devon NHS Foundation Trust policies and guidelines
• Have clear responsibilities for the safeguarding of adults and children and for operating in a manner consistent with Human Rights legislation
• Be compliant with and practice utilising social care legislation including Care Act 2014 and Mental Capacity Act 2005

About us
Why Work With Us
Please click on above link for more information
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.
And if you do join us, you'll be working in one of the most beautiful parts of the UK, with a fantastic quality of life. We actively encourage our people to enjoy a good work/life balance and Devon offers everything from city living to a host of outdoor activities. Whether it's the coast that floats your boat, the adrenaline of white-water rafting, trekking across the moors or being mindful in nature, you'll find it all right on your doorstep.
Details
Date posted
03 October 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
31,049 to 37,796 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
388-7484865-FC&I
Job locations
Kings Ash House
Kings Ash Road
Paignton
TQ3 3XZ
Job description
Job responsibilities
Full Vacancy details can be found on the attached /Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Job description
Job responsibilities
Full Vacancy details can be found on the attached /Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person Specification
Qualifications and training
Essential

• GCSE grade C or above
• To have an NVQ level 4 in health & Social Care/or equivalent
• Evidence of consistent pattern of learning from education, training and experience
• Understanding of basic human needs - physical, emotional, health and social

Knowledge and experience
Essential

• Understanding of basic human needs, physical, emotional and social needs
• Ability to communicate effectively with clients, carers, specialist
• Proven interpersonal skills
• Effective working as an individual but also as part of a wider multi-disciplinary team
• Ability to use time effectively
• Effective recording skills
• Willingness to undertake training to develop within the role
• Ability to use IT based care management systems
• Ability to work on own initiative whilst making positive use of supervision and training
• Awareness of Care Act 2014 legislation
• Assessment & Care Management Process, policies and standards
• Effective in using multiple data base computer systems
• Ability to undertake holistic assessments of persons need, arranging and reviewing services

Desirable

• Care Management process, policies and standards Community Care and other relevant legislation
• Knowledge of long-term conditions
• Customer care/reception training
• Evidence of risk assessment training/awareness
• Use of recognised IT packages

Specific skills
Essential

• Knowledge of computerised software e.g. excel, word
• Proven experience of working with the public/clients
• Strong communication and interpersonal skills
• Experience of working in a pressurised environment

Desirable

• Experience of working with PARIS and finance systems
• Experience of working in a social/health care setting

Person Specification
Qualifications and training
Essential

• GCSE grade C or above
• To have an NVQ level 4 in health & Social Care/or equivalent
• Evidence of consistent pattern of learning from education, training and experience
• Understanding of basic human needs - physical, emotional, health and social

Knowledge and experience
Essential

• Understanding of basic human needs, physical, emotional and social needs
• Ability to communicate effectively with clients, carers, specialist
• Proven interpersonal skills
• Effective working as an individual but also as part of a wider multi-disciplinary team
• Ability to use time effectively
• Effective recording skills
• Willingness to undertake training to develop within the role
• Ability to use IT based care management systems
• Ability to work on own initiative whilst making positive use of supervision and training
• Awareness of Care Act 2014 legislation
• Assessment & Care Management Process, policies and standards
• Effective in using multiple data base computer systems
• Ability to undertake holistic assessments of persons need, arranging and reviewing services

Desirable

• Care Management process, policies and standards Community Care and other relevant legislation
• Knowledge of long-term conditions
• Customer care/reception training
• Evidence of risk assessment training/awareness
• Use of recognised IT packages

Specific skills
Essential

• Knowledge of computerised software e.g. excel, word
• Proven experience of working with the public/clients
• Strong communication and interpersonal skills
• Experience of working in a pressurised environment

Desirable

• Experience of working with PARIS and finance systems
• Experience of working in a social/health care setting

Skills Required