Job Description

Work base: Coed Pella

Conwy Employment Hub are looking for a driven Employment Mentor who will deliver an excellent customer service for participants, playing a pivotal role in equipping them with the skills, tools and practices they need in order to enter/re-enter employment.


Conwy Council offer a hybrid working environment and flexibility with working hours which makes for a great work life balance - whether or not you choose to come in and work from our new Coed Pella office or from home, Employment Mentors manage a caseload of Participants, working with them to support progression into sustained employment.


You will be responsible for:


Identifying participants goals, aspirations, and barriers to employment - facilitating appropriate short and long-term solutions and interventions as require Monitoring ongoing progression of participants into sustainable employment whilst also developing their job search skills, strategy, empowerment and confidence Identifying appropriate internal and external contacts to build, develop and maintain relationships as a source of referrals for participants Establishing and managing relationships with Employers, following up with both participants and the Employer to gain interviews and ensure a smooth transition into employment and beyond



Accurate and timely recording and review (for completion and completeness) of all participant details and requirements for every intervention.


Due to the nature of the post the successful candidate will be subject to a disclosure by the Disclosure and Barring Service.


This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Manager details for informal discussion:

Sarah Jones, Employment Manager ( sarah.jones6@conwy.gov.uk / 01492 575126 - 07751 729278)

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


Click here to discover the benefits of joining Team Conwy.


Learn more about our recruitment process by visiting our Recruitment Process Page


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.