Job Description

We are looking for a dedicated Community Engagement Officer to join the team at Mary Ann Evans Hospice. If you are looking for a meaningful role where you can make a real impact on the lives of others, we would love to hear from you.
As the Community Engagement Officer, you will play a key role in raising awareness of the hospices services and building strong, lasting relationships with individuals, local groups, and businesses. You will lead and implement community outreach initiatives, creating opportunities for local people to get involved in supporting the hospice and its vital work.This is a permanent full-time post working as part of the Mary Ann Evans Hospices Marketing and Income Generation team. The role is based primarily in Nuneaton, but with outreach across the local area to increase levels of community and corporate engagement by raising awareness of the work of the hospice.
Qualifications and Experience:
NVQ Level 3 or above, or equivalent in a relevant subject e.g. Marketing, Business or Communications.
Demonstrable experience of engaging with different audiences and communities
Experience of working on independently.
A solution approach to problem solving.
Proficiency with using social media platforms, such as Facebook, , LinkedIn, and Instagram.
Able to use MS Windows applications and publishing software to a good level.
Main duties of the job
1. Work with the Head of Marketing & Income Generation / Marketing & Income Generation Team Lead, to support the income generation strategy and achievement of our budget.
2. Build strong relationships with local communities, businesses and schools to raise awareness and increase support and engagement with Mary Anns work.
3. Develop productive partnerships with a range of organisations and relevant groups, promoting the work of Mary Ann widely to encourage engagement with the Charity.
4. Work with the wider Marketing and Income Generation Team to support community fundraising.
5. Work towards establishing a robust, group of local supporters to help drive the community fundraising strategy.
6. Attend fundraising, networking and other events as required, potentially in a wide range of locations requiring travel. This will involve some weekend and evening work.
7. Work with the Marketing & Income Generation Team to utilise all forms of media in the promotion of forthcoming events and the work of the charity.
8. Ensure all data and monitoring information is recorded using Mary Ann Evans systems, with emphasis on good record-keeping.
9. Work in strict accordance with Mary Ann Evans values, policies and procedures.
About us
For over 30 years, Mary Ann Evans Hospice has delivered compassionate, high quality end of life care to individuals and their families across Warwickshire North. We're proud of the difference we've made and continue to make in the lives of those navigating life limiting illness.
Why Join Us?

• Make a difference, your work will directly contribute to the care and support of individuals and families facing life-limiting illnesses.

• Sickness pay in accordance with Mary Ann Evans Hospice policy.
• Excellent training and professional development opportunities.
• Lease car scheme available via salary sacrifice.
• FREE parking facilitieswhen based at the Hospice located on the George Eliot site.
• Employee Assistance Programme (EAP) offering confidential support

We are committed to supporting our staff with competitive benefits and a positive working environment to help you thrive in your role.
Mary Ann - Our Values
The Hospice is committed to ensuring a healthy work-life balance for staff given the nature of the environment and care services provided. The Hospice, its staff and volunteers are all committed to ensuring Our Values stay at the centre of its ethos.
Compassionate
Trustworthy
Respectful
Inspirational
Sustainable
Details
Date posted
25 September 2025
Pay scheme
Other
Salary
27,495 to 30,162 a year FTE (depending on experience)
Contract
Permanent
Working pattern
Full-time
Reference number
B0017-25-0005
Job locations
Eliot Way
Nuneaton
Warwickshire
CV10 7QL
Job description
Job responsibilities
This is a permanent full-time post working as part of the Mary Ann Evans Hospices Marketing and Income Generation team. The role is based primarily in Nuneaton, but with outreach across the local area to increase levels of community and corporate engagement by raising awareness of the work of the hospice or Mary Ann (TBC). The aim is to raise funds from a range of sources across the local area helping to diversify and expand our funding base as well as developing relationships with local volunteer fundraisers and groups.
The postholders activities contribute to ensuring Mary Ann meets its income generation targets whilst adhering to all regulatory responsibilities. Job description
Job responsibilities
This is a permanent full-time post working as part of the Mary Ann Evans Hospices Marketing and Income Generation team. The role is based primarily in Nuneaton, but with outreach across the local area to increase levels of community and corporate engagement by raising awareness of the work of the hospice or Mary Ann (TBC). The aim is to raise funds from a range of sources across the local area helping to diversify and expand our funding base as well as developing relationships with local volunteer fundraisers and groups.
The postholders activities contribute to ensuring Mary Ann meets its income generation targets whilst adhering to all regulatory responsibilities.
Person Specification
Qualifications
Essential

• GCSE or equivalent grade C-4 and above in English and Maths.
• NVQ level 3 or above, or equivalent a relevant subject e.g. Marketing, Business or Communications.

Desirable

• Educated to degree level in a relevant subject e.g., Marketing, Business, or Communications.

Experience
Essential

• Demonstrable experience of engaging with different audiences and communities.
• Experience of working on their own.
• A solution approach to problem solving.
• Proficiency with using social media platforms, such as Facebook, , LinkedIn, and Instagram.
• Able to use MS Windows applications and publishing software to a good level.

Desirable

• Experience of working in a charity/fundraising environment.
• Awareness of safeguarding processes.
• Experience of using Canva, or a similar creative application.
• Experience of updating websites.

Skills & Knowledge
Essential

• Excellent verbal and written communication skills.
• Ability to verbally communicate with persons inside and outside the organisation.
• Networking skills.
• Excellent interpersonal skills and enjoys meeting people.
• Attention to detail.
• Able to work on their own but also as part of a wider team with whom they can quickly build up trust and confidence.
• Able to demonstrate perseverance and resilience.
• Conscientious, methodical and organised.
• Flexible in approach and able to use initiative.

Desirable

• A good knowledge of the local area to help support the principal duties and responsibilities of the role.

Other Job Requirements
Essential

• Able to work flexibly or additional hours on occasions.
• To be a non-smoker whilst on duty.
• Hold a current clean driving licence. Expenses will be paid where travel costs are incurred as a necessary part of the role.

Aptitudes & Attributes
Essential

• Highly self-motivated with high expectations, passion, a positive attitude and a good sense of humour.
• Friendly, professional manner conducive to forming good working relationships.
• Good time management skills.
• Ability to work with minimal supervision and able to manage own workload.

Person Specification
Qualifications
Essential

• GCSE or equivalent grade C-4 and above in English and Maths.
• NVQ level 3 or above, or equivalent a relevant subject e.g. Marketing, Business or Communications.

Desirable

• Educated to degree level in a relevant subject e.g., Marketing, Business, or Communications.

Experience
Essential

• Demonstrable experience of engaging with different audiences and communities.
• Experience of working on their own.
• A solution approach to problem solving.
• Proficiency with using social media platforms, such as Facebook, , LinkedIn, and Instagram.
• Able to use MS Windows applications and publishing software to a good level.

Desirable

• Experience of working in a charity/fundraising environment.
• Awareness of safeguarding processes.
• Experience of using Canva, or a similar creative application.
• Experience of updating websites.

Skills & Knowledge
Essential

• Excellent verbal and written communication skills.
• Ability to verbally communicate with persons inside and outside the organisation.
• Networking skills.
• Excellent interpersonal skills and enjoys meeting people.
• Attention to detail.
• Able to work on their own but also as part of a wider team with whom they can quickly build up trust and confidence.
• Able to demonstrate perseverance and resilience.
• Conscientious, methodical and organised.
• Flexible in approach and able to use initiative.

Desirable

• A good knowledge of the local area to help support the principal duties and responsibilities of the role.

Other Job Requirements
Essential

• Able to work flexibly or additional hours on occasions.
• To be a non-smoker whilst on duty.
• Hold a current clean driving licence. Expenses will be paid where travel costs are incurred as a necessary part of the role.

Aptitudes & Attributes
Essential

• Highly self-motivated with high expectations, passion, a positive attitude and a good sense of humour.
• Friendly, professional manner conducive to forming good working relationships.
• Good time management skills.
• Ability to work with minimal supervision and able to manage own workload.

Skills Required