Job Description

The Growth Company's (GC) Employment Services is excited to announce a new opportunity for a Community Engagement Officer.
In this role, you will play a vital part in promoting the Support to Succeed programme, ensuring individuals are supported from their very first interaction. You will be responsible for building strong relationships with a wide range of stakeholders to generate referrals and connect Greater Manchester residents with opportunities that help them grow in confidence, skills, and community engagement.
You will engage with a diverse network of organisations and agencies, including Local Authorities, Jobcentre Plus, the National Probation Service/CRC, and voluntary and community groups, to raise awareness and drive participation in the programme.
Please note this is a fixed term role until 26 January 2026.
Key Responsibilities

• Raise awareness of the service through targeted marketing and outreach activities to increase referral numbers.
• Work to monthly referral targets, ensuring new participants are attached to the programme and continue engagement over a set period.
• Collaborate with Integration Coordinators to deliver effective engagement and meet referral goals.
• Develop and implement a variety of referral-generating activities, including cold calling (by phone and in person), follow-up calls, attending events and roadshows, and identifying and introducing potential referring partners.
• Verify participant eligibility for the programme.
• Distribute promotional materials such as leaflets.
• Refer individuals to relevant sources of further advice and support.
• Liaise with Key Workers to maintain service delivery with all engaged organisations.
• Complete initial assessment paperwork, including eligibility checks and required documentation.
• Accurately record participant information, including inputting data into the ESyncs systems.

About You
Excellent interpersonal and promotional skills, paired with a professional telephone manner and strong organisational abilities. * Demonstrate advanced IT proficiency to support efficient and accurate working practices.

• Thrives in environments with challenging targets and key performance indicators.

High level of attention to detail, ensuring information is obtained and recorded accurately.
Flexibility and willingness to travel or work outside standard office hours when required. * Perform effectively under pressure in fast-paced, performance-driven settings.

• Build rapport easily with a wide range of individuals and organisations, contributing positively to team dynamics.
• Embrace continuous development and actively seeks out training opportunities.

Skills Required

• Well-developed IT skills, including experience with management information systems, spreadsheets, diary management, and email.
• Strong communication skills, both verbal and written.
• Ability to organise and coordinate promotional events.
• Experience working with a range of agencies to promote services and generate referrals.
• Knowledge of the barriers faced by families with multiple challenges to employment and progression.
• Understanding of administrative systems used to track participant progress.

Location
Salford
Business Area Logo
employment.jpg
Company Logo
Work Company (ESF)
Company
Employment
Contract type
Fixed term/ Full- time
Salary
Salary up to 29,000 per year
Advert Brand
employment.jpg
Closing Date
11/08/2025
Ref No
4766
Documents
(Word, 31.53kb)
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact or call us on 0161 237 4447.
Examples include:
Meeting the hiring manager or touring the venue in advance
Extra time for tasks
Interview questions shared beforehand
Accessibility software or equipment for assessments
We're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we've removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.