Job Description

Job Introduction
Worcester City Council is committed to building strong, connected communities where every resident has a voice and can be actively involved in shaping the place they live. We are seeking passionate and proactive Community Engagement Officers to support our community services team in delivering meaningful engagement, participation, community safety and partnership-building across Worcester through Asset Based Approaches.



The role of the Community Engagement Officer will be to:Work with local residents, community groups and partners to identify community strengths, assets and opportunities for greater involvement. Facilitate community conversations, listening events and co-design workshops to enable people to influence decisions and projects that affect their neighbourhoods. Map and maintain awareness of local community activity and networks, and promote connections between people, groups and organisations. Support the development of community-led initiatives, encouraging ownership and empowerment. Organise and deliver events, workshops and outreach activities in the community (which may include evenings or weekends) to build engagement, community safety and a sense of belonging. Maintain records, case studies and evaluation of engagement activities; report on outcomes and learning to inform practice. Act as an ambassador for the council's values, working collaboratively across teams and with partners, and adapting to the needs of diverse communities. Support the Council's response to Community Safety including leading on and participating in community safety initiatives and campaigns such as bike marking events, White Ribbon events and Hate Crime awareness. Support and promote community cohesion initiatives including the City of Sanctuary programme to ensure Worcester remains a place of safety and welcome to all members of the community.

Essential Criteria:

Experience of working with communities, volunteers or grassroots groups (paid or voluntary). Excellent communication and interpersonal skills: able to initiate conversations, build relationships and engage a wide range of people. Ability to work independently and as part of a team, managing your own workload, and undertaking outreach in the community. Good IT skills (Microsoft Office, email, Teams) and ability to manage data, prepare reports and produce case-studies. A positive, flexible approach, comfortable working some evenings or weekends when needed, and able to travel across the city. A genuine commitment to community empowerment, social inclusion and building strong, safer and connected communities.

Desirable Criteria:

Knowledge or experience of using community-development approaches (for example Asset Based Community Development). Experience of working with hard-to-reach or marginalised groups. Experience of facilitating workshops, events or training. Experience of monitoring and evaluation of engagement activity, using data to assess outcomes. Understanding of local government or public-sector context.


These posts are full time (37 hours per week) for an initial fixed term of two years.
We welcome applications from all sections of the community. We would like to help you shine during this process. If you need any assistance with applying please contact the Recruitment team on recruitment@worcester.gov.uk. We can assist with alternative formats for your application or offer a MS Teams interview for example.
For further information about the role, please contact Tom Mountford on tom.mountford@worcester.gov.uk or Ann Nicholls on ann.nicholls@worcester.gov.uk.


Closing Date: 16th November 2025


Interview date: 27th November 2025