Job Description

Location

The Grange

Salary

23,000

Employment Type

Permanent

Duration

About Us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services - because nobody with hearing loss should feel alone

About The Role

Role:

Community Fundraising & Events Admin Assistant

Reporting to:

National Community Events Manager

Location:

On-site, The Grange, Saunderton, HP27 9NS

Hours:

Full time, 35 hours per week, Monday to Friday

PURPOSE OF THE ROLE:

The role provides administration for Community Fundraising and events and offers the best possible service to supporters raising funds and assists the Community Fundraising Team nationwide.

KEY TASKS OF THE ROLE:

Ensure that all enquiries regarding Community Fundraising and Events are handled in a timely, sensitive, and professional manner at all times, delegating further actions where required to the appropriate member of staff. Work with the Finance Team to ensure any donations made directly to our bank are correctly allocated. Ensure that all donations are acknowledged promptly and appropriately, working with the Communications team to ensure consistent messaging in our responses. Monitor and manage emails coming into Community Fundraising and Events inboxes. Ensure literature requests are dealt with in a timely manner with the support of an admin volunteer. Admin for National Fundraising Events such as London Marathon and Christmas market Support role for Community Fundraising initiatives such as Paws Appeal Maintain an accurate filing system to enable Hearing Dogs accounts to be audited correctly and donor queries to be answered. Assist with the accurate maintenance of the Community Fundraising & Events section of the charity's CRM system. Coordination of various fundraising initiatives, managing the production and distribution of fundraising collateral and materials and aiding the delivery of Community Fundraising activity for example Paws Appeal. This includes the management of volunteers to dispense literature and other relevant resource. Creation and maintenance of webpages and ticket pages for event sales

About You

SKILL & ABILITIES:

A pro-active and positive approach to work Strong organisational and administration skills Excellent interpersonal skills A willingness to be flexible in prioritising your day-to-day workload Proficient across a range of platforms, especially Dynamics 365, Excel, and Word Attention to detail and accuracy in your work

ATTITUDE & VALUES:

A commitment to understanding the needs of Deaf People Understanding of animal welfare A commitment to adhere to and champion the charity's values and culture Show a commitment to be kind to others, treat people and animals with respect and be professional A commitment to equal opportunities Willing to work in evenings and weekends, occasionally as required

Please note:

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).



Please apply by providing your CV and Cover Letter by

11th February 2026