Job Description

Salary

Salary calculated in line with NJC Grade B pay scale, points 03 - 04 - 24,796 - 25,185 per annum (6,701.62 - 6,806.75 per annum pro-rated)

Contractual hours

10

Basis

Part Time

Job type

Support Staff - Other

Location

Plymouth

Job category

Support Role - Other

Date posted

03/09/2025

Job reference

GST-R1386



We are looking for a Community Leisure Assistant to join our staff team at Stoke Damerel Community College and Scott Medical and Healthcare College Campus.

This is a unique and exciting opportunity to join the campus and further contribute to the life chances of young people in the school and across the Trust. The Community Leisure Assistant will provide exceptional customer service across all work streams, including but not limited to front desk/reception, booking preparations, all forms of communication with customers, partners, colleagues and cafe service.

Stoke Damerel Community College and Scott Medical and Healthcare College is a vibrant and aspirational community of teachers and learners. We have an excellent teaching and support staff team who demonstrate and encourage a lifelong love of learning, within and beyond our curriculum. Our Campus is based in the heart of the city of Plymouth with stunning view of the Plymouth Sound and easy walking distance of the most accessible city waterfront. We encourage all young people to work hard and make them most of the opportunities they are given.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive, non-selective and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs with remote / hybrid working opportunities where appropriate. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are 'Always Learning'.

To get a feel of life at Greenshaw Learning Trust, please download our 'Why you should work for GLT' recruitment brochure on our job's portal.

Main responsibilities:

Provide exceptional customer service across all work streams, including but not limited to front desk/reception, booking preparations, all forms of communication with customers, partners, and colleagues, and cafe service. Follow all SOPs to ensure a level of consistency across the team. Welcome visitors to the site, providing relevant information and cultivating a warm environment for all. Be responsible on shift for handling booking requests, customer queries, general emails and any phone calls by either resolving the matter or signposting to the correct point of contact. Ensure the smooth operation of the facility by managing booking changeovers, access requirements, and equipment setup. Provide support whilst on shift with marketing, primarily through the use of our social media channels. Use direct communication methods to upsell our offering to site visitors. Be willing to run or support with the delivery of holiday clubs, after school clubs, and community sessions in a variety of sports and activities. Be responsible for securing the facilities in use at the end of the day to leave the site safe and ready for the following day. Report any defects to the site team through prescribed methods. Ensure the site and facilities are safe for use, e.g. facilities are clean and free of hazards, toilets are clean and available for use, equipment is in good working order, grass pitches are checked for holes and repaired etc. Act as designated member of staff for out of hours incidents in the absence of a manager or supervisor. This may include health and safety, fire safety, first aid, and site security. To work flexibly within the dedicated hours of opening as directed by the Community Leisure Manager, this may include varied days of work, earlier finishes, and later finishes. Undertake additional duties as commensurate with the grading of the role.


You will need:

Strong academic record, including English and Maths at Grade C, 4/5 or equivalent Relevant knowledge of first aid and health and safety procedures. Knowledge of the sports and leisure industry Experience of working in a similar role in the sports and health sector is desirable


What's in it for you:

Professional development and career progression Generous pension scheme An Employee Assistance Programme Blue Light Card Gym Discounts Free eye tests Cycle to work scheme Green car scheme Being part of a great team and expanding organisation


Please download the recruitment pack for further information.

Closing date for receipt of applications is 11:59pm on Friday 26th September 2025. We reserve the right to appoint before the closing date.

We are committed to building an inclusive, diverse workplace where everyone can thrive.

If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.