Job Description

Community Manager, Law Firm Marketing Club

We're Conscious Solutions, the UK's leading digital agency for the legal sector. We help make law firms more successful online and we're looking for the next member of our growing team.

About Conscious

As the market leaders in our sector, we have over 300 clients across the UK and internationally. We are on a growth journey, with a track record of developing our employees and promoting from within. We're generous, transparent, inquisitive, collaborative and empowering.

About Law Firm Marketing Club

The Law Firm Marketing Club is a community. It's a community of law firms all looking to 'do' better marketing. This may be to get more clients, earn more fees, improve know-how and skills, or it may be to share and collaborate with other law firms from across the UK. We run member-specific expert sessions and collaboration get-togethers.

About You

You might have a varied background but will be a rounded marketing professional as you will be working with skilled marketing professionals in law firms.

The right candidate for this role will be self-motivated and outcome focused. You will be passionate about helping the community members understand their business goals and through content, newsletters, events (virtual & in-person) help them form strategies to achieve them.

Main Responsibilities

The following is a list of the main tasks this job role will handle, but is by no means an exhaustive list and may be varied from time to time:

Community Development

Responsible for managing member and partner relationships.

Ensuring all members and partners receive regular communications and coordinating support and services plus obtaining regular articles and content from partners.

Research

Undertaking research and producing and maintaining ongoing market and client intelligence and feedback.

Managing the research and design/production of the annual What Clients Want and the Professional Services Marketing Survey including acquiring sponsors.

Website & Social Media

Website management: managing the website and its ongoing development.

Digital marketing: creating and implementing the digital marketing strategy including social media posts and collateral (videos, images, literature, guides etc.) and emails using email marketing software.

Managing the production of marketing collateral and ensuring this is kept up to date.

Monitoring and reporting on ongoing campaigns: undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met and budgets are adhered to.

Event Management

Planning, investigating, and organising effective events aligned to the business objectives. If capacity requires it, support can be sought from the Conscious Marketing Team and Office Administrator. These events will include:

o Webinars

o Podcast

o Members Summit (two per year held at a Midlands hotel)

Business Development

Creating & executing marketing campaigns to generate new members for LFMC.

Also collaborating with the Marketing and Account Management teams to generate new members from the existing Conscious client base.

Take direct responsibility for closing these new members yourself.

Managing the business's business development database and other software applications and developing automation to improve efficiency and conversion.

Required Skills

The most suitable applicants will display the following:

Strong written and verbal communication skills.

Excellent attention to detail and proofreading skills.

Comfortable receiving and giving constructive criticism in a positive, considerate manner.

Confidence in talking to clients in detail about their business and requirements.

Excellent phone manner.

Ideally familiar with macOS and MS Office/Email/Internet.

Excellent organisational, project and time-management skills, managing multiple projects.

Ability to take ownership of your projects.

Self-motivated and a desire to learn.

Passionate about good marketing.

Desirable Skills

Experience with/of the following is desirable:

Event management.

Experience of the legal sector.

Don't meet every single requirement?

Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. This view aligns with two of our values, which are to be empowering to members of our team and to collaborate with them to ensure they can excel in their role.

Benefits

25 days holiday + Celebration Day + 8 bank holidays.

Contributory Pension (3% from Conscious, 5% from you).

Healthcare insurance, life insurance and critical illness protection (all after probation has been passed) including optical and dental cashback plans.

Two-day annual staff conference at a 4-star hotel.

Flexible working - After the initial two-week induction period, you will be in the office 2 days per week for at least the first six months. After this, you will be in at least 1 day per week (we believe "work is a thing you do not a place you go".

2 paid days charity work allowance per year.

Awesome staff area.

MVP recognition programme with rewards.

Long Service rewards and recognition.

A staff referral scheme giving you the opportunity to earn up to 500+ for recommending a friend.

CycleToWork scheme and Techscheme.

Dog-friendly office.

Job Type: Full-time

Pay: 32,000.00-35,000.00 per year

Additional pay:

Commission pay
Benefits:

Bereavement leave Casual dress Company events Company pension Cycle to work scheme Discounted or free food Health & wellbeing programme Paid volunteer time Private dental insurance Private medical insurance Sick pay Work from home
Schedule:

Flexitime Monday to Friday
Work Location: In person