Job Description

Team:

Community Operations

Location:

Dereham with regular travel across the region

Work pattern:

21 hours per week to include occasional weekends at least one every 4 weeks

Salary:

Up to 16,479.70 per year

Contract:

Permanent

This role requires an enhanced DBS check (including the Children's Barred List)

We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.


Will you join us and make life better for cats?

Responsibilities of our

Community Operations Volunteer Team Leader:

promote and co-ordinate volunteering for the centre and within the local community develop contacts internally and externally e.g., with volunteers, employees, and the wider Volunteering Department recruit, train, schedule and support a team of diverse volunteers to enhance the smooth running of the centre and make a positive impact within the community

About the Community Operations team:

Community Operations is responsible for the delivery of all of Cats Protection's cat facing services It conducts these services through 31 Cat Centres and over 205 Branches and Community Volunteer Teams Community Operations helped over 191k cats in 2014 and helped neuter over 250k cats in the last 18 months The team consists of up to 2000 people, including around 200 employees at our Cat centres and up to 3000 volunteers

What we're looking for in our

Community Operations Volunteer Team Leader:

a manual or automatic driving license is essential as travel in the region is required proven team leader/supervisory experience a self-starter with good organisational skills and ability to take own initiative experience of initiating and planning projects dedicated people person with the ability to communicate with a variety of stakeholders internally and externally understanding of volunteerism is a must!

What we can offer you:

range of health benefits 26 days' annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about here

Interested? Here's how to apply:

Application closing date: 25 January 2026


Interview date: 02 and 05 February 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.


If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:

anonymised application form

in-person interview at the centre


Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.


Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.