Job Description

Surrey and Borders is looking for an Community Psychiatric Nurse to assess, plan, implement and evaluate the care needs of a specific group of people who use our services. This role will also involve mentoring, supervising and teaching qualified and unqualified staff including students.

Location :

Unither House, Curfew Bell Rd, Chertsey KT16 9FG

Working Pattern:

Monday to Friday from 9 AM to 5 PM



Conduct comprehensive assessments of service users and create individualized care plans.



Manage a caseload and deliver effective keyworker responsibilities.



Establish and maintain therapeutic, collaborative relationships with service users, carers, and stakeholders.



Communicate clearly and professionally with service users, families, colleagues, and external partners.



Maintain accurate case notes and documentation in line with policy.



Lead and contribute to service standards, audits, performance monitoring, and quality improvement initiatives.



Undertake risk assessments, implement risk management plans, and respond appropriately to crises.



Safeguard vulnerable adults and children in accordance with policies and procedures.



Support and guide team members, acting as a role model for support workers and new staff.



Engage in clinical supervision, ongoing training, and personal/professional development.



Contribute to recruitment, induction, and performance management processes.



Ensure compliance with health, safety, security, confidentiality, and organizational policies.



Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.



We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.



Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.



Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.



For international travel, both Gatwick and Heathrow airports are nearby.



Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey.



Clinical Responsibilities



Carry out detailed assessments of service users' needs and develop tailored packages of care.



Apply evidence-based practice and introduce innovative approaches when appropriate.



Use clinical knowledge and skills to formulate, implement, and review care plans.



Maintain therapeutic relationships and collaborative partnerships to ensure effective service delivery.



Offer support, guidance, and leadership to support workers and new team members.



Communication



Record all service user contacts accurately in line with the SABP record-keeping policy.



Ensure clear, effective communication with clients, relatives, carers, visitors, staff, and professionals.



Communicate in ways that are culturally sensitive and aligned with service users' understanding levels.



Seek meaningful consent for interventions or assessments.



Develop strategies to overcome communication barriers.



Promote open communication and encourage feedback from service users, carers, and colleagues.



Quality & Service Improvement



Lead on maintaining, monitoring, and improving service standards.



Collect and collate data for audits, research, and performance evaluation.



Identify and implement areas for service improvement using benchmarking and evidence-based practice.



Encourage shared decision-making with service users and carers.



Provide constructive suggestions for enhancing service delivery.



Highlight any concerns appropriately and maintain a positive image of the team and trust.



Ensure clinical supervision structures and effective appraisal processes are in place.



Risk Assessment & Safeguarding



Recognize the range of risks faced by the service user population.



Complete risk assessments and apply risk management strategies per trust policies.



Respond appropriately to crisis situations and escalate when necessary.



Contribute to the CPA process and support service users, carers, and partner agencies.



Identify vulnerability to abuse and follow safeguarding policies accordingly.



Promote safety for staff, service users, visitors, and the public.



Educate service users about health risks relevant to their needs.



Professional & Personal Development



Use supervision and appraisal to enhance performance and skills.



Identify personal development needs and set objectives.



Attend all essential training and maintain a personal portfolio of competencies.



Support the orientation and induction of new staff members.



Management Responsibilities



Participate in staff recruitment, deployment, and management in line with SABP policy.



Lead on developing, maintaining, and auditing service standards.



Ensure care planning aligns with evidence-based practice, policy, and risk management.



Maintain compliance with trust policies, standing orders, financial instructions, and confidentiality standards.



Promote a healthy, safe, diverse, and inclusive working environment.