Job Description

Job description
21 Hours per week - Part Time - Permanent



Are you passionate about helping people live independently in their own homes? We're looking for a proactive and compassionate Community Reablement Coordinator to join our Out of Hours team. This is a vital role supporting residents of Reading by coordinating care packages and working collaboratively with health and social care professionals to deliver person-centred support.



We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.



We support hybrid working, it's important to us that working arrangements are designed to enable our employees to excel and within this role you'll have the opportunity to work in a way that suits your lifestyle.

About The Role:

You will be responsible for receiving, triaging, and implementing referrals into the service, ensuring timely and effective care delivery. Using various IT systems, you'll administer referrals, optimise staff capacity, and minimise reliance on agency workers.



You'll liaise with service users and staff to coordinate care calls, deliver packages that meet individual goals, and maintain accurate and confidential records. Your role also includes responding to informal complaints, identifying training needs, and ensuring compliance with safeguarding, CQC, and health and safety standards.



In addition, you'll build strong relationships with internal and external stakeholders, support staff wellbeing, and act as a point of contact for Charles Clore Court staff outside core hours. You'll contribute to service development, promote equality and diversity, and uphold the Council's values through collaborative working and continuous improvement. Flexibility, creativity, and a commitment to person-centred care are essential to succeed in this role.

Working Pattern (3-Week Rotation)

We operate a rotating 3-week shift pattern designed to offer a healthy work-life balance:

Week 1:

+ Monday to Wednesday: 5:00 PM - 11:00 PM + Sunday: 6:45 AM - 10:45 PM
+

Total: 34 hours

Week 2:

+ Thursday: 5:00 PM - 11:00 PM + Friday: 4:30 PM - 11:00 PM
+ Saturday: 6:45 AM - 10:45 PM
+

Total: 28.5 hours

Week 3:

+

Full week off

This pattern provides regular time off while maintaining a consistent and predictable schedule.

About You:

You'll have experience in adult social care, reablement, or a similar setting, with a good understanding of how to promote independence and wellbeing. You'll be confident making quick, informed decisions and able to stay calm under pressure. Strong communication, organisational and IT skills are essential, along with a flexible, hands-on approach.



You'll also need the ability to work independently during out-of-hours shifts and as part of a wider multidisciplinary team. A caring, professional attitude and a commitment to providing the best outcomes for residents are key to success in this role.



You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.



Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

Work Together as one team -

work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive Efficiency -

show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be Ambitious -

be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way

Make a Difference to Reading -

maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

Our Offer:

A competitive salary alongside a range of benefits including:


Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave A wide range of flexible working opportunities Local Government Pension Scheme (LGPS) Life Assurance - three times your annual salary (for members of the LGPS) On-site day nursery (Kennet Day Nursery - at the Civic Offices) rated outstanding by Ofsted Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

To arrange a confidential discussion on this position please contact Paula Thorner - Senior Community Reablement Coordinator -

paula.thorner@reading.gov.uk

Closing Date: Wednesday 29th October 2025

Interview Date: To be confirmed

Interviews to take place in person at Respite Care - 188 Whitley Wood Lane, Reading, RG2 8PR

Visit:

www.moretoreading.co.uk

to find out more about Reading's Community & Adult Social Care Services. It's a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.