Job Description

Job reference
REQ0974
Date posted
05/08/2025
Application closing date
19/12/2025
Location
Salary
up to 28,598 (pro rata)
Package
Contractual hours
20
Basis
Part time

Job description

Join Us in Making Our Communities Safer

At Salix Homes, we believe safer communities start with strong support. We're looking for a detail oriented and proactive individual to join us as a Part Time Community Safety Admin Support Officer

.

In this part-time role, you'll be the backbone of our Community Safety Team, ensuring processes run smoothly, documents are prepared to the highest standard, and records are managed accurately.

About the role

We are looking for a person who is passionate about providing an effective administration service for the Community Safety Team, who thrives in a challenging work environment and is comfortable using their own initiative. The Community Safety (Admin) Support Officer is a part time post supporting the Manager and team with the preparation of court documents, maintaining records, processing invoices, note taking and other administrative duties. The role requires a person who:

The role - What You'll be doing

Can manage the Customer Relationship Management (CRM) system in terms of ASB case stages and customer interactions. Retrieve system data and records from IT systems in preparation for court disclosure. Assist in the preparation of witness statements to court standard. Accurately produce letters and other documents in a range of formats, ensuring all records are accurately filed and managed. Record all invoices and expenditure following authorisation from the Community Safety Manager Attend any relevant meetings and provide administrative support as required, including diary management and note-taking.

What we're looking for

We are looking one who is keen in developing their skills and has:


Excellent organisational skills and is committed to improving services. Experience in utilising IT software packages such as Microsoft Office Outlook, Word and Excel as well as housing management databases or similar. Ability to use their own initiative, work under pressure and manage competing tasks. Experience of effectively managing a demanding workload to ensure deadlines are met. Excellent communication skills with the ability to develop effective relationships. Have a passion for delivering excellent customer service. Have excellent interpersonal skills. Are flexible in their approach to work. Are detail oriented. Have excellent ICT skills with the ability to maintain records appropriately, using a housing management software such as Northgate and a Customer Relations Management System.

What we offer as a company

Annual Salary of up to 28,598 (pro rata) Hybrid Working Up to 34 days holiday + bank holidays (pro rata) Flexi Time Flexible Working and Family friendly policies Generous Defined Contribution Pension Scheme Life Assurance worth 3 x annual salary Health Cash Plan which also provides a range of discounts including discounted gym membership An inclusive and positive colleague culture Accredited Good Employment Charter employer

About Our Company

At Salix Homes, we're passionate about creating a brighter future for our customers, our communities, and our people. Since becoming a stand-alone housing association in 2015, we've invested significantly in our homes and services. This year, 2025, marks a significant milestone for us as we celebrate our 10-year anniversary. Over the past decade, we've grown, evolved, and made a lasting impact in Salford.



We've worked hard to ensure all our properties are safe, modern, desirable, and energy efficient, continually investing in our customers, their homes and communities through an ambitious and ongoing programme of improvement work.



We're also incredibly proud to be one of the first housing associations in the country to achieve a C1 grading under the new Consumer Standards a testament to the quality of the homes we provide and the services we deliver.



If you share our vision of driving positive change, this is your opportunity to be part of something meaningful.



Salix Homes is proud to have been awarded membership to the

Greater Manchester Good Employment Charter

and we will constantly strive to improve working conditions for our colleagues



Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we're interested in expanding our workforce diversity, we welcome all applications.



We're proud members of the Armed Forces Covenant and Disability Confident scheme, we will therefore invite to interview any disabled candidates who demonstrate the minimum standards for the role. If you wish to be considered under as part of this scheme, please let us know by emailing us at recruitment@salixhomes.co.uk



We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.

Closing date

26th August 2025