Job Description

About our organisation

AEDdonate is a charitable organisation committed to improving survival from out of hospital cardiac arrests, supporting the placement and use of Automated External Defibrillators (AED) to local communities.

We achieve this by giving communities the opportunity to fundraise or purchase an AED which can then be registered with your local Ambulance Trust for use in an Emergency.

This will help protect communities from the UK's biggest killer, Sudden Cardiac Arrest (SCA). By working together, we CAN save lives

About the role

You will be the first point of contact for individuals, groups, and organisations looking to place a defibrillator in their community. The role focuses on building supportive relationships, guiding communities through the fundraising and installation process, preparing quotes and ensuring ongoing aftercare.

Key Responsibilities

Identify and create sales opportunities from new enquiries, responding promptly and warmly by phone, email, or in person, ensuring you meet the client's requirements

Provide clear, empathetic guidance on defibrillator packages available, together with information on fundraising options, and aftercare.

Build and maintain strong, trusted relationships with community leads, local organisations, parish councils, schools, and businesses.

Manage a portfolio of active campaigns, following up regularly to support progress.

Collaborate with colleagues to coordinate installations, donation pages, and ongoing support.

Keep accurate and up-to-date records in line with Data Protection in the organisation's CRM system

Contribute to the improvement of community-facing resources such as guides, FAQs, and toolkits.

Represent AEDdonate with professionalism and care, championing our mission: Support. Provide. Educate.

About you

You will have excellent communication and interpersonal skills with an ability to quickly build rapport to establish professional relationships with clients

Preferable that you have some knowledge of the organisation and our products and services

An ability to provide consistently high levels of customer service

Have an understanding community leads, local organisations, parish councils, schools, and businesses.

An ability to manage client's requirements and maintain progress on potential sales

You will be sales driven with the ability to work independently with minimum supervision and as part of a wider team

Experienced in accurate record keeping with knowledge of data protection

Flexible enough and happy to take on other roles and duties within the team

What we can offer

Supportive team culture within a growing organisation 20 days of annual leave + Bank Holidays Access to our pension scheme Ongoing training and development opportunities, allowing you to reach your full potential
Job Type: Full-time

Pay: 30,000.00-32,000.00 per year

Benefits:

Company pension On-site parking
Experience:

Telesales Sales : 2 years (required)
Location:

Stone ST15 0SR (preferred)
Work Location: In person