Job Description

Are you looking for a stimulating and rewarding challenge? Do you have the ability to actively listen and communicate effectively, show empathy and compassion with a willingness to learn? We are looking to recruit an experienced, enthusiastic and motivated Community Support Worker, to work within our experienced and friendly team supporting people living with Dementia and those with severe and enduring mental health problems. The team provides specialised mental health care within a recovery focused model designed to enable and encourage services users to develop positive coping strategies to maximise their independence and potential.



Our service operates 9am to 5pm Monday to Sunday including bank holiday's.



Applicants must be car drivers.



The role involves supporting the community nurses in delivering excellent service to the patients under our care. The successful candidate will be undertaking clinical visits to patients and their carers out in the community, be able to work as part of the multi-disciplinary team, feeding back any concerns thus ensuring risks are identified, discussed and acted upon within a timely manner.



You will be assisting the community nurses to plan, implement, review and evaluate individual patients care plans thus ensuring the patients' needs are at the fore at all times. The successful candidate will be expected to deliver safe and compassionate care and be pro-active in their approach to promote social inclusion and positive occupation in accordance with our Trusts values and behaviours.



Our vision is to deliver excellent mental health services which improve the health of our communities. To do this we need outstanding people who share our values:

People first:

People are at the heart of everything we do

Future Focused:

We are optimistic, we learn and we always try to improve

Embracing change:

We are bold, innovative and disciplined about making use of our resources to continuously improve

Working together:

We provide services in partnership with patients, families and others

Everyone counts:

We value, appreciate and respect each other



Communication & Relationship skills Provide and receive information from clients, client's representatives and immediate team colleagues.

Exchanges factual information to client's using persuasion,

reassurance, tact and empathy.

Overcome barriers to understanding that may be a result of

mental illness.

Knowledge, Training and experience Undertake procedures and practices that will require a base level of theoretical knowledge.

Knowledge of health and related procedures, clinical observations, Mental Health act.

NVQ 3 training.

Analytical & Judgement Skills Assess patient's condition through basic test results, assess comfort of patient, and instigate emergency procedures.

Planning & Organisational Skills Plan and organise own day-to-day work including home visits.

Physical Skills Support clients using equipment where narrow margins exist

for error, accuracy is important and use of them requires

training/ practice.

May carry out activities such as venepuncture as trained

Undertake training to ensure safety and competence using equipment.