Job Description

Job Purpose

To coordinate and deliver a safe, efficient, reliable and cost-effective internal and community-based transport service that meets the needs of the Charity's customers, while supporting organisational objectives and compliance with relevant legislation.

Main Responsibilities

Ensure full compliance with all relevant transport policies, procedures, and current legislation, including those governing community transport and minibus operations. Monitor, manage, and grow day-to-day transport service income and expenditure to ensure delivery within agreed budgets. Oversee the planning, coordination and allocation of customer transport requests efficiently to ensure optimal use of the fleet and volunteer drivers. Oversee the maintenance, servicing and cleanliness of the vehicle fleet, ensuring all documentation, logs and inspection records are accurate and up to date. Manage the replacement and procurement of fleet vehicles, ensuring best value for money. Explore leasing, purchasing, and grant funding options to maintain a sustainable and modern fleet, including electric or low-emission vehicles where appropriate. Recruit, support and supervise Transport staff and volunteer drivers to maintain high service standards, including training and compliance with safeguarding and licensing requirements. Promote and develop the community transport service through outreach, marketing and partnership-building to increase awareness, bookings, and income. Represent the organisation at local, regional and national transport forums, networking events and strategic discussions to promote services and stay informed of sector developments.

Person Specification

Essential

3+ years' experience in project management and delivery 3+ years' experience in leadership/management role with experience of volunteer coordination 5+ years' experience using Microsoft Office applications (Word, Excel, Outlook, etc.) 3+ years' experience of managing risk assessments and H&S 3+ years' experience of impact reporting, including monitoring and evaluation skills. Excellent verbal and written communication skills Strong presentation and networking abilities Confident and proactive problem-solver Willingness to adapt and embrace new ways of working Full, clean UK driving licence and ability to drive all fleet vehicles (including minibuses)

Desirable

Knowledge of community transport and/or charity sector Experience working with electric or hybrid vehicles and awareness of zero-emission targets and legislation.

Job Information

This post is permanent pending successful completion of a 26-week probation period.

Hours - 9am - 4pm Monday to Friday (potential to work from home on occasion)

Salary - 32,524 per annum (please note we are a Real Living Wage employer).

Job Types: Full-time, Permanent

Pay: 32,524.00 per year

Benefits:

Additional leave Bereavement leave Company pension Free parking Sick pay
Application question(s):

Minimum of 1 years experience in the following: Strong presentation and networking abilities Confident and proactive problem-solver
Experience:

Microsoft Office: 5 years (required) Project leadership: 3 years (required) Risk management: 3 years (required) Impact reporting: 3 years (required)
Work Location: In person

Application deadline: 31/08/2025
Reference ID: LDVG Community Transport Coordinator
Expected start date: 01/12/2025