Job Description

Job Role: Company Secretarial Administrator

Location: New Milton

Hours: 35 hours per week - Monday to Friday - 12 months Fixed Term Contract

Salary: 24,250 per annum plus benefits

At Innovus, we are committed to delivering market leading solutions and professional services. As a Company Secretarial Administrator, you will be contributing to our vision to be recognised as the market leading provider of services to the UK's property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry.

Main Responsibilities

Support the effectiveness of the Company Secretarial team based in New Milton Organise and manage own workload within the Company secretarial team Complete Company Secretarial team's administration tasks Issue membership certificates to new owners Mail merge and send notices, as required Identify & support the teams' continuous improvement plan to create efficiencies, improve service and cost savings Capture opportunities to help to streamline and digitise team processes to make the customer journey seamless in line with Innovus's wider business strategy of delivering outstanding service Develop expert knowledge of the team's compliance and processes
Skills and Experience

Previous experience of administration work in an environment with strict deadlines essential Demonstrate ability and success in managing and prioritising workload to ensure effectiveness in meeting department service levels Must be able to demonstrate a good understanding of customer communications and dealing with challenging conversations with both internal and external customers. Fully IT literate with a requirement to be comfortable in working on Microsoft Excel, Word and Outlook.
Person Specification

You are dynamic, driven and ambitious with a strong emphasis on customer service Have a pragmatic approach to decision making Keen to support change and continuous improvement. Ability to work collaboratively with the team, department, internal and external clients. Ability to take ownership of issues and see through to resolution. Constantly focused on improving the level of service through continuous improvement methodology. Results driven and focused on achieving as part of a team.

Working at Innovus:

At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution.

We're passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements.

Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery.

What We Offer:

At Innovus, we believe our people deserve the best, just like our customers. That's why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits.

We're committed to creating a supportive, inclusive workplace where everyone can succeed.

Diversity and Inclusion:

At Innovus, we're committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities.

As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you.

Ready to apply:

Click the 'Apply' button below to begin your application. You'll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests.

Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check.

If you meet the criteria for the role, we'll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team.

Due to the high number of applications we receive, we may not be able to contact everyone individually -- but we truly appreciate your interest in joining Innovus.

#123

Job Types: Full-time, Fixed term contract

Pay: 24,250.00 per year

Benefits:

Company pension On-site parking
Experience:

Administrative experience: 1 year (preferred)
Work Location: In person