Join us as a Complaints Function Manager
If you're customer focused and looking for a role where you can make a genuine impact on our customers, we'd like to hear from you
We'll look to you to leverage AI technologies to streamline workflows, enhance team efficiency, and drive consistency across customer experience initiatives
Leading a team dedicated to providing excellent service and fair outcomes for our customers, you'll drive excellence in customer care and complaint handling standards
It's an opportunity to gain recognition across the bank, as you'll be seen as a specialist contact, consultant and subject matter expert for complaint handling and customer care
In this role you'll be required to work from the office six days each month
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