Job Description

Reference
HUL/25/0416

Full Time Equivalent Salary (based on a 37 hour working week)

25583 - 26403


Occupational group
Housing
Job term
Full Time
Appointment type
Permanent
Hours
37
Division
Legal Services & Partnerships - Directorate
Closing Date
25 August 2025
Proposed Shortlisting Date
26 August 2025
Proposed Interview Date
08 September 2025
Place of work
Warehouse 9, Hull HU1 1HJ
For an informal discussion please contact
Helen Martin
Contact telephone
01482 615 041

This is an exciting opportunity to join the Compliance Access Team within the Housing Investment Service. The person we are looking for must be highly motivated, conscientious and an efficient individual who will work within a team of officers to ensure access is achieved on the compliance work streams.



You must be confident when communicating with customers in their homes, other Council departments, Council contractors and other agencies to gather information and help facilitate access.



You will need to be highly organised and have the ability to work on numerous cases at the same time.



You must have excellent interpersonal skills and the ability to deal effectively with people at all levels. You must have excellent communication skills to work well as part of the Compliance Access Team and equally work on your own initiative.



You will have experience of using a broad range of systems.



The main focus of the Housing Investment Service is to provide services to the Council's circa 23,000 homes. Our aim is to provide an efficient, customer focused service that ensures high levels of quality, continuous improvement and value for money to enable our customers to live in a comfortable, safe and well-maintained home.



For an informal discussion about the role, please contact Helen Martin, Senior Compliance Access Officer, on 01482 615 041 or helen.martin@hullcc.gov.uk



Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.



Please click below to view the benefits of working for Hull City Council.



Benefits of working for Hull City Council - Working for Hull City Council



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Please ensure that you complete and submit your application by midnight on the closing date.



We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.



We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.



We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.



The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.


Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, ad hoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at interview.