Job Description

Department: Legal
Location: Greenford
Type of Contract: Permanent
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more.
Our Vision: Changing Lives through Education
The Role: To provide essential administrative support to the Compliance department which sits within the legal team, ensuring effective coordination, maintenance, and documentation of compliance activities across the organisation. The role involves managing compliance registers, supporting audits, handling data requests, and maintaining up-to-date compliance records in line with higher education regulations and UK GDPR.
This role is not eligible for visa sponsorship!
What the role involves:
Compliance Support & Coordination

• Assist the Head of Compliance in the day-to-day management of compliance obligations (OfS, UK GDPR etc.).
• Maintain compliance trackers and logs (e.g. risk register, GDPR incident log, training completion log, policy review calendar).
• Monitor deadlines and ensure timely submission of statutory returns or compliance actions.

Documentation & Records Management
Maintain accurate records of:

• Data processing activities (RoPA)
• Data breaches and near misses
• Subject rights requests (e.g., DSAR log)
• Policy reviews and updates
• Support in drafting, formatting, and publishing internal policies and procedures.

Data Protection Administration

• Support handling of Data Subject Access Requests (DSARs) requests.
• Ensure all records of consent, privacy notices, and data processing agreements are properly archived and accessible.
• Log and escalate privacy concerns to the Compliance Head as appropriate.

Reporting & Audit Preparation

• Collate documentation and evidence for internal and external audits or inspections (e.g., OfS).
• Generate monthly and quarterly compliance status reports and dashboards for internal use.

Staff Training & Awareness

• Monitor and report on completion rates of mandatory compliance training.
• Provide administrative support for scheduling and tracking training, webinars, and briefings.

Cross-Departmental Liaison

• Coordinate with departments such as IT, Registry, HR, Academic Governance, and Marketing to gather compliance inputs. o Work with the IT team to support the Head of Compliance in tracking cybersecurity compliance measures, including breach logs, staff awareness training, and incident escalation protocols.
• Support communication of new policies, updates, or alerts across departments.

About You:

• Demonstrable work experience in an administrative or compliance or IT support role
• Excellent organisational skills with attention to detail and record-keeping.
• Strong written and verbal communication.
• Familiarity with data protection principles under UK GDPR.
• Competent in using Microsoft Office (Word, Excel, Outlook, Teams).
• Understanding of cybersecurity risks and controls, including the importance of breach notification procedures and secure data handling.
• Awareness of the Office for Students (OfS) regulatory framework.
• Exposure to compliance tools (e.g. OneTrust, SharePoint, Excel logs).

Desirable:

• Previous experience in a higher education institution or within the public sector
• Relevant IT related qualifications such as cyber security etc

What we offer:

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• 500 award employee referral scheme
• Discretionary annual performance bonus

"GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career."
-- Barbara Vargas (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
#LI-Onsite
#indeedaugust

Skills Required