Job Description

Contract: Professional Services, Production & Technology

Location: London

, W12 7GF

Hours of work: 40

Contract Type: Permanent

The Compliance & Asset Data Manager leads statutory and technical compliance across the estate and owns the end-to-end asset management framework--from asset register integrity

and PPM strategy to assurance reporting--ensuring the estate is safe, legal, and data-driven, and in accordance with the contract requirements. The role governs alignment to SFG20,

manufacturer guidance, lifecycle principles; drives continuous improvement, and provides authoritative guidance and support to site leadership and engineering teams

The individual will ensure a one team culture is developed and ensure ISS values and behaviours are always demonstrated both internal to ISS and with the client interfaces.

The individual will work in close collaboration with the site management teams and central support functions. Excellent communication and a one team ethos is essential.

Ensuring a high level of client satisfaction, supporting on account leadership in the management of service delivery and where required driving local initiatives as well as ensuring consistency in processes, systems and reporting

Ensuring the efficient and consistent operation of all facility Engineering activities to meet contractual obligations and follow quality assured processes.

Key Responsibilities:

Manage the delivery of asset management activities as per contracts requirements such as asset register, uploading asset information that can be transferred onto the CAFM system and maintenance plans. Enhancing the Asset Management service offerings to add value to client's' assets. Oversight that the maintenance procedures are in line with
manufacturer's specifications or SFG20
Own the compliance calendar and evidence trail for all statutory & mandatory activities (e.g., LOLER, PUWER, Fire & Life Safety, Water Hygiene, Gas Safety, Electrical). Ensure 100% adherence and timely close-out of defects. Lead internal assurance audits; produce monthly/quarterly compliance dashboards (KPIs, risks, follow-up actions). Set PPM strategies aligned to SFG20/OEM guidance and risk profiles, monitor schedule compliance and optimise frequencies by performance/condition. Update Asset Condition and Lifecycle Reports in line with the contract requirement. Ensure the Asset Database is kept fully up to date in the CAFM; all records related to maintenance are recorded and available to the Employer, the configuration of the system is not changed without the change control process being adhered. Implement safe systems of work and Duty Holder / Appointed Engineers permit frameworks; Ensuring all the AP, RP and CP processes are adhered to in accordance with either the ISS Safe Systems of Work (SSoW) or the URW SSoW Verify competency/accreditation and "license to operate" for technical personnel and supplier partners.

Professional and Personal Competencies/Qualifications

HNC/HND or Degree in Engineering/Building Services (or equivalent) with strong understanding of asset management principles and statutory frameworks. Proven experience in CAFM and data governance; advanced Excel/Power BI for dashboards and audit evidence. Working knowledge of SFG20, OEM guidance, and UK regulations for technical compliance. Demonstrable track record in leading compliance audits, PPM optimisation, and stakeholder engagement at account/portfolio scale. Proven self-starter that consistently delivers to outcome specifications Proven experience of operating in a similar role and environment.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.




If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com




If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace







To find out more about what we do - https://www.uk.issworld.com/