Job Description

Compliance & Customer Service Assistant Manager

Location

: Home Based / Hybrid

Salary

:

30,000 per annum

Job title:

Compliance & Customer Service Assistant Manager


A fulfilling and exciting opportunity available for a

Compliance & Customer Service Assistant Manager

to join our Association.

Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

Purpose of the role

To assist in the management, monitoring and delivery of all aspects of property and regulatory compliance and its delivery, in accordance with Adullam Homes Housing Association Limited policies and procedures. The post will also provide direct support to the Asset Manager and will ensure all cyclical works are administered correctly and reported accordingly. The post will continually liaise with internal and external stakeholders to ensure a common group approach in the delivery of these activities. As a manager, you will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. The post will provide a monitoring system to enable Adullam to achieve its environmental objectives with regard to energy performance.

Please see the job description for more information.

Adullam offers the following benefits:

Salary 30,000 per annum

dependent on experience for 37.5

hours

per week, Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year) Training and career advancement Discounted Goods and services Pension Access to Westfield Health and Westfield Rewards/Discounts Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.


Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to a Basic DBS, scrutiny of employment history and robust references checks.


Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.


Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.



Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training.


Email:

Recruitment@adullam.org.uk