Job Description

Compliance and Fidelity Officer (Connect to Work) REF: 2510

Hybrid Working

PO1: 43,308 pa rising in annual increments to 45,852 pa inc LW.

Secondment Opportunity/Fixed Term Contract until March 2030 and Full Time

About Us:

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page.

About the Borough:

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.


With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

About the Team:

The Skills and Employment team play a key role in achieving the ambition laid out in our borough plan, Lambeth 2030, to

'Make Lambeth a Place We Can All Call Home'. This means making the borough a place of inclusive economic development and opportunity, with local communities benefitting from opportunities across our borough, including in our future growth industries. We're building a more inclusive economy which can benefit everyone, guided by the

Lambeth Inclusive Talent Strategy

and the

Lambeth Growth Plan.

Nationally, economic inactivity due to ill health has risen significantly, and we see the effects of this locally - particularly for residents with disabilities and long-term health conditions. We know that the rising cost of living continues to affect our communities, with financial resilience a growing challenge for many. We also know that employment plays a key role in reducing inequality, improving health and wellbeing, and strengthening community resilience.

Connect to Work

is a new five year, national employment support programme funded by the Department for Work and Pensions offering long-term, focussed support for Lambeth residents residents facing the greatest barriers to employment. Connect to Work in Lambeth will be delivered through a hybrid model of direct delivery through the BeLambeth Employment Support Service and local commissioning, ensuring residents receive tailored, high-quality advice that meet their individual needs and provides support to move into and sustain employment.

About the Role:

We are looking for a

Compliance and Fidelity Officer

will work closely with the Supported Employment Service Manager to develop and oversee the quality and compliance of the

Connect to Work

Supported Employment programme, ensuring that direct delivery and commissioned programmes align with Individual Placement Support (

IPS

) fidelity standards, Supported Employment Quality Assessment Framework (

SEQF

) requirements and grant funding obligations.


The Compliance and Fidelity Officer will lead on compliance monitoring and quality assurance, conducting monitoring visits, fidelity audits, and work closely with operational teams and commissioned providers to drive continuous improvement to safeguard the quality, integrity, and impact of employment support delivered to Lambeth residents through Connect to Work.

What You'll Do:

Develop, maintain, and implement a

Compliance Monitoring Framework

to ensure the quality and compliance of delivery including activity recording, outcomes reporting, and financial claims. Lead on co a regular schedule audits against

IPS Fidelity

review tools and

SEQF

standards, providing detailed feedback and action plans to Service Manager, Team Leaders and commissioned providers.
Develop a programme of support including

guidance, resources and training

for internal team and commissioned providers to demonstrate best practice in their delivery.
Develop and maintain

positive and productive working relationships

with funders (Department for Work and Pensions) and Lead Accountable Body (Central London Forward) on programme monitoring, reporting, and auditing. Contribute to service development, working collaboratively with Service Manager, internal delivery teams and commissioned providers to

promote best practice and foster a culture of ambition, accountability and continuous quality improvement

based on audit findings, resident feedback, and performance data.

To be considered for interview, your CV and supporting statement will clearly evidence:

Experience of producing audits and reports to support continuous improvement in service delivery Knowledge of the IPS and SEQF models of Supported Employment and the associated Fidelity Assessments Understanding of the core Lambeth Values and Behaviours

We especially encourage applications from people from the Black, Asian and Multiethnic communities and while the role is open to all applicants, Lambeth will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from underrepresented groups where there is a choice between two candidates of equal merit.

For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:

and Person Specification

Contact Information:

For an informal discussion about the role, please contact Dean Willis at dwillis@lambeth.gov.uk

Recruitment Timelines:

Advert close date: 11:59pm on Wednesday 5

th

November 2025.

Benefits:

We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including:


Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership.

How to Apply:

If you're interest in this opportunity, click on the apply button and complete an online application.


In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage.

We operate an anonymised application process, so be sure to remove personal details when uploading your CV and personal statement.

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .


We actively support applications from Lambeth Care Leavers.