Job Description

The Compliance Coordinator will support the organisation in ensuring full compliance with regulatory frameworks, internal policies, and external standards, including Care Quality Commission (CQC) requirements. This role will involve monitoring, auditing, reporting, and improving governance and quality systems to ensure safe, effective, and well-led services across all care homes within the group.

KEY RESPONSIBILITIES:

1. Regulatory Compliance

Monitor adherence to CQC regulations, Health and Social Care Act, and other legal requirements. Maintain a calendar of key regulatory deadlines and ensure all required documents and notifications are submitted in time. Support Registered Managers in preparing for inspections, audits, and internal reviews. Assist with drafting action plans post-inspection and follow-up on implementation.
2. Policies and Procedures

Develop, update, and implement policies and procedures in line with legislation and best practice. Ensure all staff are aware of and follow current policies, and maintain records of policy acknowledgements. Support care home managers with policy compliance and training where needed.
3. Internal Audits and Monitoring

Lead regular audits of care documentation, health & safety, medication management, safeguarding, infection control, and other key areas. Produce audit reports with clear findings, risk ratings, and recommendations. Follow up to ensure identified issues are resolved within agreed timeframes.
4. Data Collection and Reporting

Collate compliance and quality data across homes to produce monthly reports for the provider and management team. Track trends and identify areas of concern or improvement. Prepare and maintain risk registers, incident logs, and safeguarding records.
5. Training and Development

Identify gaps in mandatory and compliance-related training and work with HR/Managers to ensure completion. Organise refresher training sessions related to governance, safeguarding, and data protection.
6. Governance and Quality

Assist in developing and maintaining the governance framework for the group. Participate in quality assurance meetings and provide up-to-date compliance insights. Ensure systems are in place for whistleblowing, complaints, and incident reporting and that outcomes are tracked and acted upon.
REQUIREMENTS:

Qualifications:

Relevant qualification in Health and Social Care, Quality Assurance, or Compliance (Level 3 or above) Safeguarding, GDPR, and Health & Safety certifications desirable
Experience:

Previous experience in a similar compliance or quality role, preferably within health or social care. Strong understanding of CQC regulations and care governance. Experience conducting audits and managing documentation.
Skills and Competencies:

Excellent organisational and time management skills Strong attention to detail Analytical and able to produce clear written reports Good interpersonal and communication skills Ability to travel between care homes Proficient in Microsoft Office and audit software
Job Types: Full-time, Part-time, Permanent

Pay: 25,000.00-40,000.00 per year

Benefits:

Flexitime
Work Location: In person