Job Description

Compliance Manager


Full-time

Company Description

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At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.


We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies.


In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

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This role is based 3 days a week in our 5 Howick Place, Victoria office.

Informa has established a Group Compliance Department which is responsible for the maintenance, execution and enforcement of the Group Compliance Programme. The team reports to the Group General Counsel and is part of the wider Legal Department.


The Compliance Department acts as a technical resource, providing group wide policies and processes, as well as advice and assistance to support the business in observing their compliance obligations; including interpretation of relevant laws, and guidance on the implementation of internal policies and procedures.


Reporting to the Group Head of Compliance, the Group Compliance & Culture Manager will work with others in the Group Compliance and Divisional Compliance teams to help develop and implement key areas of the Group's overall compliance strategy.


With hybrid working, and working across multiple countries and cultures, ensuring we have a strong onboarding, ongoing engagement and ethical Informa culture is essential for the organisation. This role will require a good degree of expertise and experience in key areas including management of global training programmes, monitoring processes and activities, engagement and communication strategies and technology platforms, and delivery of integrated cross-functional projects.


The role will be expected to manage the Group's Compliance Training and communications programme, implementing the interventions according to the Group's overall risk-based approach. The role will have responsibility for the monitoring and controls associated with delivery of its training and for maintaining a high degree of Compliance resilience in this area.


The role will also have responsibility for the Group Compliance team's Respect at Work programme, including development and execution of risk based adequate procedures and controls to prevent harassment, bullying and sexual harassment in the workplace and at our events.


The role will also be expected to engage in other global projects and ad-hoc initiatives as required and when relevant, to support on investigations relevant to their subject matter expertise.


This role will function as an integral part of the team and extensive knowledge of the functions processes is essential. Effective collaboration with the Group Corporate Comms and HR, Divisional Compliance teams and the development of cross-functional and cross-divisional relationships at all levels in the organisation will be essential to maintain success.


A willingness to undertake international business travel will be a component in the success of this role, in due course.

Key Responsibilities:

Develop, plan and manage the Group's ethics and compliance training and engagement and onboarding programme ensuring key project and department milestones and goals are met. Conduct training needs analysis for wider and specific colleague groups. Insightfully combining that information with other data points from existing programmes and within the organisation to develop and design risk based targeted interventions Keeping abreast of pending regulatory developments through reference sources and interactions with subject matter experts to ensure the curriculum content and methods meet legal, regulatory and corporate objectives. Manage the training budget and select and work with vendors and contractors to author, tailor, purchase or develop all web-based training modules, that use a variety of mediums (including video, animation, graphic design and assessments) to ensure they are effective and relevant for Informa Develop and deliver, in conjunction with SMEs, ad-hoc live training or training via video conferences Management of the Informa LMS (Absorb) for the Compliance Function, and act as key coordinator for Group Functions mandatory training. Identify and use a broad range of channels and technology to develop effective training and engagement moments that reflect Informa's culture and digital ambitions. Understand, develop and manage the Group Compliance's Respect at Work programme, including monitoring of compliance with applicable laws, in particular; + Management and oversight of the supporting technologies and processes to embed the Event Code of Conduct
+ targeting of identified higher risk areas and colleagues with greater exposure to risk of harassment by engaging with divisional teams and functions to ensure effective programme delivery
+ support Divisions with a framework to mitigate the risks around bullying and harassment, collaborating closely with HR at both Group and Divisional level.
Implement and maintain a comprehensive third-party risk management program, including risk-based screening, due diligence procedures, and ongoing monitoring of vendors and sales agents to ensure adherence to anti-bribery laws, sanctions programs, and data protection regulations. Develop and enforce compliance requirements through onboarding processes, targeted training, technology solutions for screening and monitoring, development of management information, while providing regular reporting to senior management on program effectiveness Develop and provide reports on a regular basis, and as directed or requested, to keep the Head of Compliance, and other key stakeholders and committees informed on the operation and progress of the training, engagement and harassment programmes.

Qualifications

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Excellent organisational, communication, managerial, project management and administrative skills. Analytical mind and skillset with excellent attention to detail Ability to take initiative and solution-oriented approach Strong relationship building skills and ability to interact credibly and genuinely with key stakeholders (at all levels within the organisation) Strong interest and experience of different products and systems (both for monitoring and delivery) Flexibility/adaptability to manage multiple wide-ranging compliance matters. Demonstrated ability to identify, prioritise and resolve issues promptly and effectively in a commercial and practical manner. Proven ability to manage and complete projects across multiple business units and commitment to work collaboratively with numerous stakeholders at all levels throughout the organisation.

Additional Information

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We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us.


Our benefits include:

Freedom & flexibility:

colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely

Great community:

a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks

Broader impact:

take up to four days per year to volunteer, with charity match funding available too

Career opportunity:

the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves

Time out:

25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year A flexible range of personal benefits to choose from, plus company funded private medical cover A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more Recognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.


At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.