Job Description

Job Advert

Job title:

Compliance Manager

Location:

Head Office, Regent Street, London

Responsible to:

Client Director

Direct Reports:

Compliance Coordinator, Fire Door Assessors and Estimators


Capital Maintenance is a family business with over twenty-five years of experience in the maintenance industry. After an acquisition in 2024 the company now forms part of the Sasse Group, a renowned international total FM organisation headquartered in Munich, Germany. Based in Central London, we are passionate, dedicated, trustworthy, and caring. We believe that this allows everyone to fulfil their potential and enjoy the work they do, creating a great work ethic and team culture. The services we offer are catered to our client's needs, with skilled engineers and a dedicated range of departments covering all disciplines in the industry. This combined means our clients are always supported to the highest achievable standard.



OUR VISION | MISSION | VALUES STATEMENT


VISION


Sasse Group will continue to be a family-led company and a reliable business partner in the future. The image of our company shall be characterized by the terms 'professional and innovative' and 'respectable and consistent'.


MISSION


We identify ourselves with our clients' individual needs. Through innovative solutions, we create value for our clients. Our ultimate goal is high customer satisfaction, achieved through Service Excellence.


VALUES


Our conviction of thinking and acting in a sustainable manner is reflected in our responsibility towards the state, towards society and towards the environment. Based on this responsibility, we regard it as our duty as a company to contribute to our country's economic and social progress. Mutual respect and responsible interaction with our valued employees lie at the very core of our actions and beliefs.

About the job:

We are seeking an experience Contract Asset & Compliance Manager to work on a flagship portfolio. Join our team in London, who specialise in building maintenance within commercial & residential properties. This is a fantastic opportunity for an individual with high standards and an eye for detail. Client relationship building skills are essential for this role in order to communicate with both internal and external clients. If successful you will be working alongside a highly motivated team. We are looking for the right candidate to contribute to the development of the client portfolio.


The Compliance Manager is responsible for ensuring that the organisation operates in accordance with all relevant, regulations, and policies. This role involves developing and implementing new processes and policies, for client accounts, organisation and providing guidance to senior management. The Compliance Manager will collaborate with various departments and clients to identify and mitigate compliance risks, ensuring the organisation's standards are upheld.

Duties will include but not limited to:

Compliance Program Development:

Develop, implement, and maintain a compliance program in line with the client and organisations requirements. Monitor changes in regulations and industry standards to ensure the organisation's practices remain compliant. Create and update schedules, policies, procedures, and guidelines to reflect regulatory requirements.


Risk Assessment and Mitigation:

Identify potential compliance risks within clients and our own organisation's operations. Collaborate across teams to develop delivery on contracted compliance KPI's, to mitigate and manage compliance risks effectively. Review inspections, risk assessments and audits to evaluate the effectiveness of the compliance department.


Monitoring and Reporting:

Regularly report on compliance statuses to senior management and relevant stakeholders. Investigate and escalate any reported instances of non-compliance, implementing corrective actions as necessary. Schedule inspections across client sites in line with contracted agreements.


Documentation and Record Keeping:

Maintain accurate and up-to-date records of compliance activities, schedules, audits, inspections, and assessments. Work on existing IT programmes for clients and develop processes for tracking and documenting compliance-related incidents and resolutions.


Collaboration and Communication:

Work closely with account managers, H&S teams, and other relevant departments to align compliance efforts. Communicate changes in regulations and compliance requirements to relevant clients and teams.


Job Scheduling and Allocation

Engineer management, allocating jobs to in-house team for remedials, inspections, PPM's and ad hoc jobs. As well as reviewing job sheets and reports. System Management - Clik; for in-house engineers, PPM regime's, contract specifics, job distribution and allocation of all client works. Client specific systems can include Elogbooks - Dwellent - Riskwise - Concerto

Required qualifications and experience:

Previous experience in a compliance role Previous experience in an account management role IOSH as a standard is desired. Excellent IT, communication & interpersonal skills. Excellent customer service skills and client support experience Ability to think strategically, develop and implement new processes. Strong organisational and problem-solving skills. Attention to detail with the ability to work in a fast-paced environment efficiently Proficiency in Microsoft Suite (especially Excel) along with previous knowledge of compliance software and technology Experience in the construction and maintenance services sector is favoured Ability to work effectively with a wide range of stakeholders, including auditors, suppliers, advisers, and regulatory authorities.


Job type: Permanent and Full Time


Date: October 2025


Salary: 35,000 - 38,000 per annum



The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company's business.